Lead Technical Support Specialist

GE Vernova; Chennai District; On-site; INR 7,00,000 - 10,00,000; Full time

Job summary

A global technology company is seeking a qualified individual to manage services and maintenance activities in Chennai. The role involves testing and validating equipment, requires strong technical expertise, and mandates advanced experience in service commissioning. Candidates should possess a Bachelor's degree or equivalent experience. This position offers relocation assistance and presents the opportunity to develop skills in project management and problem-solving.

Benefits

Relocation assistance provided

Qualifications

• Advanced experience in Services & Commissioning required.
• Knowledge comparable to a Bachelor's degree from an accredited university.
• Proven interpersonal skills at an individual contributor level.

Responsibilities

• Testing and validation of equipment, facility or plant.
• Develop in-depth knowledge of a technical discipline.
• Utilize judgment to propose solutions outside set parameters.

Skills

Strong oral and written communication skills

Problem analysis and resolution

Project management

Education

Bachelor's degree from an accredited university or college

Job description

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

• All activities related to the testing and validation of an equipment, facility or plant in accordance to the design objectives or specifications for operational use. Includes performance services, performance tests.
• Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members.

Required Qualifications

• For roles outside of the USA - This role requires advanced experience in the Services & Commissioning. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
• For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Note

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: Yes