Lead Software Product Manager - AI

Candescent Technologies Corporation; Bengaluru; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Candescent Technologies Corporation is on the lookout for a Lead Software Product Manager - AI to enhance customer experiences and drive product strategy. This full-time position in Bengaluru demands leadership to align product vision with business objectives.

We seek a candidate with over 10 years in software product management, particularly in the fintech space, and a solid understanding of AI technologies. The role emphasizes creating exceptional user interactions and strategic planning.

Qualifications

• 10+ years of related experience in software solutions/product management, preferably in fintech or banking.
• Experience in defining product roadmaps based on customer requirements and market analysis.
• Strong knowledge of responsible AI governance standards.

Responsibilities

• Drive product profitability and performance with product leadership.
• Leverage market research and customer insights to create product vision.
• Develop, analyze, monitor, and report on performance metrics at the product level.

Skills

Software solutions/product management

AI product strategy

User experience improvement

Strong presentation skills

Multi-tasking skills

Education

Bachelor's Degree in IT management or related field

Master's Degree preferred

Tools

Google ADK

Microsoft Azure AI

AWS agent core

Job description

Lead Software Product Manager - AI page is loaded## Lead Software Product Manager - AIlocations: IN - Bangalore - Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R0001299Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions - creating seamless engagement across digital, remote, and in-person channels.Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth - turning every customer interaction into a moment of clarity, confidence, and connection.**Lead Product Manager****Position Summary**We are seeking talented Product Managers to create exceptional customer experiences. The ideal candidate will be user-obsessed, driving the overall product's strategy, vision, and roadmap to enhance the customer experience and achieve key product objectives. Product Managers are responsible for ensuring alignment across agile teams and managing dependencies.They must possess visionary thinking, strategic planning skills, and the leadership ability to develop and guide Product Owners. A deep understanding of market trends, customer needs, and the competitive landscape is crucial for driving product differentiation. They must also effectively align product objectives with broader business goals.**Product Mission**Our mission is to enable effective use of AI by providing high-quality, well-structured data as its foundation. By integrating data seamlessly into AI workflows, we help institutions unlock intelligent automation, predictive insights, and smarter customer experiences across the enterprise.**Product Vision**Our vision is to lead the industry in applying Agentic AI and emerging technologies to augment workforces, deliver personalized experiences, and drive intelligent decision-making. We design these AI solutions for real-world impact - predicting outcomes, recommending actions, and enabling monetization opportunities for our customers**Key Areas of Responsibility****Product P&L and Pricing*** Drives product profitability and performance with product leadership, managing short and long-term outcomes of product portfolio including connection to roadmap, objectives, and investments**Product Strategy, Vision, and Planning*** Leverages market research, customer / user needs, and internal business priorities to create the product vision (e.g., target customers, markets, channels, value proposition)* Aligns the product vision with cross-functional stakeholders to shape the product roadmap, investment areas, and outcome measures* Conducts PI planning with Product and Team resources to prioritize the product roadmap* Identify new solutions, enhancement opportunities, or product gaps that exist in our current solution portfolio and make the case for investment and prioritize resources to deliver on our business outcomes**Customer Experience Research, Insights, and Execution*** Demonstrates deep understanding of the customer / user through research and insights development (e.g., personas, journeys, product chartering)* Utilizes research and insights from the customer / user, competitive landscape, and market environment to determine the product-market fit**Product Design and Development*** Prioritizes the product roadmap across product teams to maximize business value across development of new products, reimagining existing products, and maintenance* Partners with the Product Owners to oversee product development and actively engages cross-functional stakeholders to enable faster speed to market (customers / users**Go-to-Market and Sales*** Engages with enabling functions (e.g., marketing, sales, operations, etc.) to position and promote products to achieve business objectives**Channel Alignment / Management*** Gathers competitive, customer, market, and internal business priorities to prioritize digital solutions (epics / features) that drive customer interactions* Manages product capabilities across channels to deliver product objectives* Leverages shared channel platforms to improve product speed to market and drive cost efficiencies for both development and ongoing support costs**Adoption*** Drives product demand, activation, and engagement based on customer experience research and insights and delivering product solutions that customers / users need**Marketing and Analytics*** Supports marketing to define and execute the product's marketing strategy, budget, and key performance indicators to drive growth**Performance Measurement and Optimization*** Develops, analyzes, monitors, and reports on performance metrics at the product level to identify key trends and opportunities; uses insights to drive progress on identified strategies**Qualifications*** 10+ years of related experience in software solutions/product management for fintech or banking industry experience preferred* Bachelor's Degree required, preferably in information technology management, computer science, business, software engineering or equivalent experience; master's degree preferred* High energy level, strong organizational and multi-tasking skills to balance short, medium, and long-term objectives* Experience defining large-scale solutions architected for multi-tenant infrastructure and platform-as-a-service cloud computing environments* Experience defining product roadmaps based on abstract and detailed customer requirements, use cases, market analysis, and industry trends* Passion for and commitment to delivering effective solutions that improve services to customers* Strong and confident presentation and negotiation skills to interact with senior management, key customers, and partners in sales and issue resolution* Natural curiosity and self-motivation to stay current on technical trends and cost drivers that impact user experience and product performance**Product Specific Qualifications / Skillsets*** Proven track record of leading AI products from inception to launch* Strong experience developing AI product strategy, product requirements, use cases, cost and benefit analysis, and competitive analysis* Hands-on experience of AI technologies, such as LLMs, prompt engineering, multi-modal models, model training, fine-tuning, reinforcement learning, chain of thought, and reasoning* Experience developing applications with modern agentic AI platforms (e.g. Google ADK, Microsoft Azure AI, or AWS agent core and bedrock) on clouds (e.g. GCP, AWS, or Azure)* Deep understanding of AI limitations (e.g. model hallucination and model performance), and the corresponding AI product strategy for evaluation, testing and guardrails* Strong knowledge and understanding of responsible AI governance standards and processes* Ability to have in-depth technical discussions with engineering teams on end-2-end data flow, system design, solution, scalability, performance, reliability, and security* Experience in the fintech, banking, payments, or financial services area is a big plus**Statement to Third Party Agencies**To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.