Lead- SLP

Swiggy; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Swiggy in Bengaluru seeks a Lead for Security & Loss Prevention to safeguard regional inventory in line with company policies. The role requires collaboration with Ops and active involvement in warehouse operations for oversight on inventory and loss minimization.

Responsibilities include process improvement, audits, investigations, surveillance, and crisis management planning, with a focus on securing premises and preventing security breaches.

Qualifications

• Graduation with 4-5 years in Security, Loss Prevention, Asset Protection, Investigations, or Inventory Management.
• Experience in a warehouse environment is advantageous.
• University degree level or equivalent through experience and professional certification.
• Minimum of 3 years in law enforcement or security-related professions.
• Experience coordinating investigations and security audits.
• Knowledge of information security processes and systems; relevant certifications.
• Proficient in English and a local language.
• Ability to multi-task in a dynamic, fast-paced environment.

Responsibilities

• Partner with Ops and cross-functional teams to evaluate inventory protection processes and loss prevention.
• Conduct periodic warehouse audits and improve control posture; benchmark security readiness.
• Manage investigations into theft, fraud and security incidents; escalate to business partners and document outcomes.
• Monitor CCTV and conduct regular patrols; maintain accurate logs of entry/exit and incidents; implement security plans.

Skills

Cross-functional collaboration

English proficiency

Multi-tasking in fast-paced env

Education

University degree

Job description

Job Summary: The primary responsibility of the Lead- Security & Loss Prevention is to safeguard regional inventory in line with company policies.

This role requires cross-functional collaboration with stakeholders and active involvement in regional Warehouse operations, providing oversight on inventory and preventing/minimizing losses for the Company.

Responsibilities:

• Process Improvement and Loss Prevention: Effectively partner with Ops and cross-functional teams to evaluate business processes related to inventory protection and loss prevention Conduct bi-weekly/monthly reviews and reporting of identified losses and work on solutioning to prevent recurrence of losses identified Follow-up & completion of CAPA [Corrective actions and preventive actions] with regards to Concern areas. Train and educate employees on security protocols and best practices to prevent losses.
• Warehouse audits: Ensure SOPs are up to date by coordinating with Ops/Infra/facilities teams and helping in understanding leading industry practices to benchmark the security and loss prevention preparedness of the Company Assist Ops in conducting periodic audits and suggest changes to control posture where required Ensure compliance with SOPs through periodic on-ground audits Monitor warehouse operations to detect and prevent potential security threats and breaches Business Continuity Plan (BCP)- Respond to crisis incidents & implement crisis management plans.
• Investigation: Manage investigations into theft, fraud, and other security incidents, ensuring compliance with company policies and legal requirements Escalate all critical incidents to business partners including but not limited to warehouse operations and HR iii. Review the loss matrices as per business requirements/cadence and prepare root cause/action plan along with the Key stakeholders. Maintain accurate records of security incidents, investigations, and loss prevention activities Liaise / assist in interactions with law enforcement agencies when necessary.
• Surveillance and Monitoring: Monitor CCTV cameras and surveillance systems to detect and respond to suspicious activities. Conduct regular patrols of the warehouse premises to ensure security protocols and guidelines are followed. Investigate and report security breaches, thefts, and other incidents promptly. Implementation & Follow-up of Security Plan. Ensure accurate records of entry and exit logs including those around movement of inventory and other materials are maintained.

Qualifications and Experience:

• Graduation with a minimum of 4-5 years of experience in Security, Loss Prevention, Asset Protection, Investigations, or Inventory Management.
• Previous experience in a warehouse environment will be an advantage.
• University degree level or equivalent through experience and professional certification.
• Minimum of 3 years in law enforcement or security-related professions.
• Experience in managing or coordinating investigations and security audits.
• Knowledge of information security processes and systems, including security equipment and technology. Should have relevant certifications in the security domain.
• Proficient in English and a local language based on the Job location.
• Ability to multi-task and work in a dynamic, fast-paced environment

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law".