Lead Site Reliability Engineer

Devopsroles; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

DX Technology in Bengaluru, India seeks a Lead Site Reliability Engineer to drive reliability, scalability, and performance for critical platforms across Disney Experiences. You will guide engineers, set technical direction, and ensure high availability, security, and cost-efficiency for global guests.

You will architect cloud-native and hybrid infrastructures, champion observability, mentor teams, and define SLIs/SLOs/SLAs while collaborating with product, engineering, security, and operations

Qualifications

• Bachelor’s Degree in CS/IS/Engineering or related field, or equivalent work experience.
• Hands-on experience with cloud hosting services (AWS/Azure/GCP) and cloud architectures, containers, and orchestration.
• Proficiency with IaC and configuration tools (Terraform, CloudFormation, Ansible, Chef) and CI/CD pipelines (GitHub, GitLab, Jenkins, CodeBuild, Azure DevOps).
• Fluency in scripting/programming languages (Python, NodeJS, Golang, Bash, Perl, Ruby, Java) and strong UNIX/Linux administration and security skills.
• Applied expertise in observability and monitoring, defining SLIs/SLOs/SLAs and using major APM/logging tools.
• Strong networking and distributed systems knowledge (HTTP, TCP/IP, DNS, TLS, SSH, VPCs, gateways, firewalls).
• Experience with databases like MySQL, MongoDB, DynamoDB, Redis; data platforms like Snowflake/Tableau and ELT processes.
• Demonstrated ability to lead technical projects, evaluate new systems, and design reliable enterprise systems in agile settings.
• Excellent troubleshooting, communication, and mentoring abilities; capable of influencing without authority.
• Ability to plan, prioritize, and coordinate across teams and drive accountability.

Responsibilities

• Architect, design, and build scalable, secure infrastructure and platforms, including cloud-native and container-based solutions.
• Lead the evolution of DevOps and SRE practices; design CI/CD pipelines and automate infrastructure and operations.
• Serve as SRE SME and technical lead for platforms; own reliability strategies and SLIs/SLOs/SLAs.
• Identify root causes in large-scale distributed systems; lead major incident response and retrospectives.
• Develop, maintain, and enhance automation and IaC to standardize deployments and reduce toil.
• Collaborate with product, engineering, security, and operations on capacity, monitoring, configuration, security, and migration plans.
• Mentor and coach engineers; align team work with organizational goals and commitments.
• Plan and coordinate team efforts on platform projects, breaking goals into actionable outcomes.
• Apply FinOps to balance reliability, performance, and cost; implement governance and tagging.
• Champion a diverse, inclusive culture that values innovation and collaboration.

Skills

Cloud platforms

SRE leadership

CI/CD pipelines

Observability

Incident response

Automation scripting

Networking basics

Distributed systems

Mentoring engineers

FinOps

Education

Bachelor's degree in CS/IS/Engineering or equivalent

Tools

Docker

Kubernetes

ECS

AKS

GKE

Terraform

CloudFormation

Ansible

Chef

GitHub

GitLab

Jenkins

AWS CodeBuild

Azure DevOps

Job description

Job Posting Title:

Lead Site Reliability Engineer

Req ID:

10159535

Job Description:

The Lead Site Reliability Engineer is a seasoned subject matter expert who drives reliability, scalability, and performance for critical Disney Experiences platforms that power immersive guest interactions across theme parks, resorts, cruise, vacation, travel, retail, and consumer experiences. In this lead role, you will guide other engineers, set technical direction for complex systems, and ensure our digital and physical experiences remain highly available, secure, and resilient for guests around the world.

Responsibilities

As a Lead Site Reliability Engineer, you will serve as a skilled, experienced problem-solver and team player, acting as the "go-to" technical lead for assigned platforms and services across Disney Experiences. You will architect and evolve cloud-native and hybrid infrastructures, champion observability and DevOps practices, and mentor individual contributors to deliver reliable, secure, and cost-effective solutions that support Disney's creative, customer-focused, and innovative guest experiences. This role matters because it safeguards the technology behind our stories, requiring deep technical expertise, strong collaboration, and the ability to explain complex concepts and influence diverse stakeholders.

• Architect, design, and build scalable, maintainable, and secure infrastructure and platforms, including cloud-native and container-based solutions, to support mission-critical commerce and guest-facing applications.
• Lead the evolution of DevOps and SRE practices by consulting on, designing, and supporting CI/CD pipelines, automating infrastructure and operations, and creating telemetry and observability for monitoring and incident response.
• Serve as the SRE subject matter expert and technical lead for assigned products and platforms, owning reliability strategies, defining SLIs/SLOs/SLAs, and driving continuous improvement in uptime and performance.
• Identify root causes of operational issues in large-scale distributed systems, lead major incident response, and deliver clear retrospectives and remediation plans that reduce future risk and operational toil.
• Develop, maintain, and enhance automation, scripts, and Infrastructure as Code to standardize deployments, improve reliability, and support complex, non-standard environments without relying solely on runbooks.
• Collaborate with product, engineering, security, and operations teams to plan capacity, monitoring, configuration, security, metrics, reporting, recovery, and migration strategies for new initiatives and events impacting supported platforms.
• Mentor, train, and guide other engineers by providing continuous coaching, feedback, and technical direction, holding self and others accountable to commitments and aligning team work with organizational goals.
• Plan and coordinate team efforts and platform-oriented projects with moderate complexity and risk, breaking down organizational goals into clear outcomes and negotiating solutions to complex reliability challenges.
• Apply FinOps and cost-optimization principles to cloud environments, implementing governance, tagging, rightsizing, and usage analysis to balance reliability, performance, and cost efficiency.
• Champion a diverse, inclusive, team-oriented culture that encourages innovation, creative problem solving, and service-minded collaboration, ensuring every voice is heard and Disney values are experienced daily.

Required Qualifications

• Minimum 7 years of related work experience in Site Reliability Engineering, Systems Engineering, or software development, with a focus on large-scale, distributed, and cloud-based systems.
• Bachelor's Degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent work experience.
• Extensive hands-on experience with cloud hosting services (AWS, Azure, Google Cloud) and modern cloud architectures, including containers and orchestration platforms such as Docker, Kubernetes, ECS, AKS, and GKE.
• Proficiency in Infrastructure as Code and configuration management tools (e.g., Terraform, CloudFormation, Ansible, Chef) and CI/CD pipelines using tools such as GitHub, GitLab, Jenkins, AWS CodeBuild, or Azure DevOps.
• Fluency in core scripting and programming languages (e.g., Python, NodeJS, Golang, Bash, Perl, Ruby, Java) and strong UNIX/Linux administration, troubleshooting, and security skills.
• Applied expertise in observability and monitoring, including defining and implementing SLIs, SLOs, SLAs and using major APM and logging tools (e.g., AppDynamics, New Relic, ELK stack, Datadog, Splunk, New Relic).
• Strong knowledge of networking and distributed systems, including HTTP, TCP/IP, DNS, TLS, SSH, VPCs, gateways, firewalls, and microservices architectures.
• Experience with databases and data platforms such as MySQL, MongoDB, DynamoDB, Redis, and data solutions like Snowflake or Tableau, including ELT processes for data-driven decision making.
• Demonstrated ability to lead technical projects, evaluate new systems and infrastructure solutions for feasibility, and design reliable, scalable enterprise systems in agile environments.
• Outstanding troubleshooting methodology and communication skills, with the ability to explain difficult concepts, influence without direct authority, and mentor, train, and guide other engineers.
• Ability to plan and prioritize work aligned with organizational goals, collaborate effectively across teams, and hold self and others accountable to meet commitments.

Preferred Qualifications

• Experience leveraging AI and automation for predictive insights and continuous improvement in system reliability and operational efficiency.
• Expertise in cloud infrastructure design and dynamic development technologies using Java, NodeJS, Python, and relational databases in large-scale business environments.
• Background operating production container environments and multi-origin hybrid (cloud and on-premise) architectures.
• Master's degree in Computer Science, Information Systems, or a related technical discipline.

Job Posting Segment:

DX Technology

Job Posting Primary Business:

Tech Delivery, Platforms, & Core Systems

Primary Job Posting Category:

Site/System Reliability Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Bangalore, India

Date Posted:

2026-09-03