Lead Site Reliability Engineer

JobCubby; Bengaluru; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

DX Technology in Bangalore is hiring a Lead Site Reliability Engineer to drive reliability, scalability, and performance for Disney Experiences platforms powering guest interactions globally.

You will mentor engineers, shape technical direction, and ensure highly available, secure operations across cloud-native and containerized environments.

Qualifications

• 7+ years in Site Reliability Engineering, Systems Eng., or related software roles.
• Experience with cloud hosting (AWS/Azure/GCP) and modern cloud architectures.
• Proficiency with IaC and config mgmt tools (Terraform, CloudFormation, Ansible, Chef).
• Scripting in Python/Shell/Java and UNIX/Linux admin skills.
• Observability expertise with SLIs/SLOs/SLAs and monitoring tools.

Responsibilities

• Architect, design, and build scalable, secure infrastructure and platforms.
• Lead DevOps/SRE practices with CI/CD pipelines and automation.
• Own reliability strategies, define SLIs/SLOs/SLAs, drive uptime improvements.
• Lead incident response and postmortems with remediation plans.
• Develop automation and IaC to standardize deployments.

Skills

Cloud AWS

Kubernetes

CI/CD

Terraform

Python

Monitoring/Observability

Leadership

Networking

Education

Bachelor's degree in Computer Science or related field

Tools

Docker

GitHub

Jenkins

CloudFormation

Job description

The Lead Site Reliability Engineer is a seasoned subject matter expert who drives reliability, scalability, and performance for critical Disney Experiences platforms that power immersive guest interactions across theme parks, resorts, cruise, vacation, travel, retail, and consumer experiences. In this lead role, you will guide other engineers, set technical direction for complex systems, and ensure our digital and physical experiences remain highly available, secure, and resilient for guests around the world.

Responsibilities

• Architect, design, and build scalable, maintainable, and secure infrastructure and platforms, including cloud-native and container-based solutions, to support mission-critical commerce and guest-facing applications.
• Lead the evolution of DevOps and SRE practices by consulting on, designing, and supporting CI/CD pipelines, automating infrastructure and operations, and creating telemetry and observability for monitoring and incident response.
• Serve as the SRE subject matter expert and technical lead for assigned products and platforms, owning reliability strategies, defining SLIs/SLOs/SLAs, and driving continuous improvement in uptime and performance.
• Identify root causes of operational issues in large-scale distributed systems, lead major incident response, and deliver clear retrospectives and remediation plans that reduce future risk and operational toil.
• Develop, maintain, and enhance automation, scripts, and Infrastructure as Code to standardize deployments, improve reliability, and support complex, non-standard environments without relying solely on runbooks.
• Collaborate with product, engineering, security, and operations teams to plan capacity, monitoring, configuration, security, metrics, reporting, recovery, and migration strategies for new initiatives and events impacting supported platforms.
• Mentor, train, and guide other engineers by providing continuous coaching, feedback, and technical direction, holding self and others accountable to commitments and aligning team work with organizational goals.
• Plan and coordinate team efforts and platform-oriented projects with moderate complexity and risk, breaking down organizational goals into clear outcomes and negotiating solutions to complex reliability challenges.
• Apply FinOps and cost-optimization principles to cloud environments, implementing governance, tagging, rightsizing, and usage analysis to balance reliability, performance, and cost efficiency.
• Champion a diverse, inclusive, team-oriented culture that encourages innovation, creative problem solving, and service-minded collaboration, ensuring every voice is heard and Disney values are experienced daily.

Required Qualifications

• Minimum 7 years of related work experience in Site Reliability Engineering, Systems Engineering, or software development, with a focus on large-scale, distributed, and cloud-based systems.
• Bachelor's Degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent work experience.
• Extensive hands-on experience with cloud hosting services (AWS, Azure, Google Cloud) and modern cloud architectures, including containers and orchestration platforms such as Docker, Kubernetes, ECS, AKS, and GKE.
• Proficiency in Infrastructure as Code and configuration management tools (e.g., Terraform, CloudFormation, Ansible, Chef) and CI/CD pipelines using tools such as GitHub, GitLab, Jenkins, AWS CodeBuild, or Azure DevOps.
• Fluency in core scripting and programming languages (e.g., Python, NodeJS, Golang, Bash, Perl, Ruby, Java) and strong UNIX/Linux administration, troubleshooting, and security skills.
• Applied expertise in observability and monitoring, including defining and implementing SLIs, SLOs, SLAs and using major APM and logging tools (e.g., AppDynamics, New Relic, ELK stack, Datadog, Splunk, New Relic).
• Strong knowledge of networking and distributed systems, including HTTP, TCP/IP, DNS, TLS, SSH, VPCs, gateways, firewalls, and microservices architectures.
• Experience with databases and data platforms such as MySQL, MongoDB, DynamoDB, Redis, and data solutions like Snowflake or Tableau, including ELT processes for data-driven decision making.
• Demonstrated ability to lead technical projects, evaluate new systems and infrastructure solutions for feasibility, and design reliable, scalable enterprise systems in agile environments.
• Outstanding troubleshooting methodology and communication skills, with the ability to explain difficult concepts, influence without direct authority, and mentor, train, and guide other engineers.
• Ability to plan and prioritize work aligned with organizational goals, collaborate effectively across teams, and hold self and others accountable to meet commitments.

Preferred Qualifications

• Experience leveraging AI and automation for predictive insights and continuous improvement in system reliability and operational efficiency.
• Expertise in cloud infrastructure design and dynamic development technologies using Java, NodeJS, Python, and relational databases in large-scale business environments.
• Background operating production container environments and multi-origin hybrid (cloud and on-premise) architectures.
• Master's degree in Computer Science, Information Systems, or a related technical discipline.

Job Posting Segment

DX Technology

Job Posting Primary Business

Tech Delivery, Platforms, & Core Systems

Primary Job Posting Category

Site/System Reliability Engineer

Employment Type

Full time

Primary City, State, Region, Postal Code

Bangalore, India

Alternate City, State, Region, Postal Code

Date Posted

2026-09-03