Lead ServiceNow Developer

EPAM Systems; Chennai District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

EPAM Systems is seeking a Lead ServiceNow Developer to drive the design, development and implementation of ServiceNow solutions. You will lead UI/portal work, REST integrations and scripting, collaborating with cross-functional teams to accelerate delivery.

The role requires deep expertise in ServiceNow, JavaScript and modern UI frameworks, with a focus on scalable, high-quality code and a strong ability to meet aggressive deadlines in a fast-paced environment.

Qualifications

• 8–13 years of direct ServiceNow development experience.
• Proficiency across ITSM/ITOM/ITAM/SecOps/CSM/ HRSD/ GRC modules.
• Experience configuring and customizing the ServiceNow platform to fit business requirements.
• Strong JavaScript scripting and API integration capabilities.

Responsibilities

• Lead development and implementation of ServiceNow solutions.
• Develop and maintain UI/portal components using UI Builder and Seismic framework.
• Design REST API integrations and advanced scripting configurations using Flow Designer.
• Collaborate with cross-functional teams to analyze, design and implement solutions.
• Maintain high code quality with modern development tools and version control.

Skills

ServiceNow development

JavaScript

UI Builder

REST API integrations

Flow Designer

AngularJS

React

Code quality

Scripting

Tools

ServiceNow Studio

UI Builder

Integration Hub

Workspaces

Seismic framework

Job description

We are looking for a highly skilled and experienced Lead ServiceNow Developer to join our dynamic team. This role involves leading the development and implementation of innovative ServiceNow solutions to address the complex needs of our business. The ideal candidate will have a strong background in software development paired with a deep understanding of the ServiceNow platform.

Responsibilities

• Develop and maintain ServiceNow custom applications with a focus on UI/portal development, leveraging ServiceNow's UI Builder and Seismic framework to enhance the user experience, as well as build reusable components for long-term scalability
• Design, build and implement REST API integrations and advanced scripting configurations using ServiceNow's Flow Designer, ensuring seamless backend integration and process automation to meet business requirements
• Collaborate with cross-functional teams to analyze, design and implement solutions, communicate effectively with team members and stakeholders and ensure a smooth development lifecycle
• Utilize modern UI frameworks and JavaScript expertise (including AngularJS and React) to build responsive, scalable web applications, ensuring high performance and adherence to componentization best practices on the ServiceNow platform
• Maintain a high standard of code quality through the use of software development tools (e.g., IDEs, debuggers, build tools and source control) while following best practices in object-oriented design, data structure optimization and design pattern implementation

Requirements

• 8 to 13 years of direct experience as a ServiceNow Application Developer
• Background in any module – ITSM/ITOM/ITAM/SecOps/CSM/SPM/HRSD/GRC
• Experience developing, configuring and customizing the ServiceNow platform to fit business requirements
• Knowledge of the ServiceNow App Engine, ServiceNow Studio, UI Builder, Workspaces and Integration Hub
• Proficiency in ServiceNow development, such as scripting, workflows and integrations
• Familiarity with JavaScript scripting
• Expertise in writing clean, efficient and maintainable code
• Capability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as work independently with minimal supervision while delivering results
• Excellent written and verbal communication skills