Lead, Product Security

Gainsight; Bengaluru; Hybrid; INR 400,000 - 650,000; Full time

Benefits offered by this job

Full health coverage

Wellness resources

Flexible remote work options

Childcare assistance

Job summary

Gainsight is seeking a Lead, Product Security in a hybrid role based out of Hyderabad and Bengaluru, India. You will mature the Product Security program, embedding trust into our SaaS platform while driving Secure by Design, threat modeling, and security reviews across the SDLC.

You will collaborate with Engineering, Product, and Infra teams, championing security architecture and modern authentication/authorization frameworks, with global teams and travel as needed.

Qualifications

• 7+ years across Software Engineering, Security Engineering, Application Security, or Product Security.
• Experience in Product Security programs within modern SaaS or cloud-native environments.
• Deep expertise in Secure SDLC, threat modeling, security architecture, application security, API security, and modern authentication/authorization frameworks.
• Demonstrated success partnering with Engineering and Product leadership to influence architecture and security strategy.

Responsibilities

• Mature the product security program and embed customer trust into the SaaS platform.
• Drive Secure by Design principles across the software development lifecycle.
• Lead cross-functional collaboration with Engineering, Product, and Infrastructure teams.
• Communicate security risk effectively to executive leadership and drive alignment.

Skills

Secure SDLC

Threat modeling

Cloud-native

API security

Kubernetes

Executive communication

Security architecture

Education

Bachelor's degree in CS/Engineering

Tools

SAST tools

DAST tools

SCA tools

Container security scanners

Job description

We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.

About This Role

We're looking for a full-time Lead, Product Security to join our Security team, reporting to the Chief Security Officer. This is a hybrid role based out of our Hyderabad and Bengaluru locations, India.

In this role, you'll play a key role in maturing Gainsight's Product Security program and embedding customer trust into our SaaS platform by driving Secure by Design principles, threat modeling, and security architecture reviews across the software development lifecycle. This is a great opportunity for someone who thrives in a modern, cloud-native environment and enjoys working cross-functionally with teams like Engineering, Product, and Infrastructure. The ideal candidate brings strong skills in Secure SDLC and threat modeling, application and API security, and influencing executive stakeholders.

What You'll Do

• Assisting with maturing the application security program.
• Increasing Test Coverage (% of Assets): The percentage of active repositories, microservices, and endpoints monitored by SAST, DAST, SCA, and container scanning tools
• Security Gates Passed/Failed: The ratio of builds that are automatically blocked from deployment due to high-severity policy violations.
• Function as a technical team lead to a global team.

This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.

What We're Looking For

• 7+ years of experience across Software Engineering, Security Engineering, Application Security, or Product Security
• Proven experience working in Product Security programs within modern SaaS or cloud-native environments.
• Deep expertise in Secure SDLC, Secure by Design, threat modeling, security architecture, application security, API security, and modern authentication and authorization frameworks.
• Demonstrated success partnering with Engineering and Product leadership to influence architecture, design decisions, and security strategy.
• Strong understanding of cloud-native architectures, microservices, Kubernetes, containers, and multi-tenant SaaS platforms.
• Experience driving organization-wide vulnerability management and product risk remediation programs.
• Ability to communicate technical risk effectively to executive leadership and drive cross-functional alignment.

Nice-to-have Skills Or Experience

• Experience securing AI/GenAI-powered products and platforms.
• Hands-on software engineering background with experience building distributed systems.
• Experience implementing security automation within modern CI/CD environments.
• Experience leading globally distributed Product Security teams.
• Security certifications such as CISSP, CSSLP, or GIAC certifications.

Why You'll Love It Here

Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need – not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:

Our Compensation and Benefits

• We offer a comprehensive benefits package including full health coverage (including OPD), wellness and mental health resources, flexible remote work options, and childcare assistance. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Our Core Values

We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.

Our Growth Opportunities

From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos

No explanation needed. Just watch them here!

Additional Information

We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.

If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.