Lead Product Experience Designer (UX)

Weekday (YC W21); Mumbai; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A marketing services company is looking for a Lead Product Experience Designer (UX) in Mumbai. This role focuses on shaping user experiences through strategy, research, and hands-on design. The ideal candidate should have 5–8+ years in digital product design, a strong portfolio, and expertise in user research and interaction design. Proficiency in tools like Figma is essential. You'll guide design processes and mentor team members while collaborating with clients to ensure effective outcomes.

Qualifications

• 5–8+ years of experience designing digital products or platforms.
• A strong portfolio demonstrating end‑to‑end UX thinking and strategic impact.
• Deep expertise in user research, interaction design, and information architecture.
• Strong understanding of accessibility standards and usability heuristics.
• Clear communicator with strong storytelling and presentation skills.

Responsibilities

• Own UX direction across complex web and digital product initiatives.
• Plan and lead research including interviews and usability tests.
• Design user flows, wireframes, and high‑fidelity prototypes.
• Facilitate workshops and design reviews with clients.

Skills

Product UX

Experience Strategy

User Research

Interaction Design

Information Architecture

Prototyping

Accessibility

Design Leadership

Figma

Tools

Figma

FigJam

Miro

Job description

This role is for one of our clients

Industry: Marketing Services

Seniority level: Mid-Senior level

Min Experience: 5 years

Location: Mumbai

JobType: full-time

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a Lead Product Experience Designer (UX) to shape how users experience our digital products from first interaction to long-term engagement. This role sits at the intersection of strategy, research, and execution—owning experience direction while staying deeply hands‑on with design.

You will work closely with product managers, engineers, UI designers, and clients to uncover real user problems, define experience frameworks, and deliver elegant, scalable solutions. Along the way, you’ll help elevate design quality across teams by mentoring designers and strengthening UX practices.

What You’ll Do

Experience Strategy & Design Leadership

• Own UX direction across complex web and digital product initiatives.
• Translate user insights and business goals into clear experience principles and design strategies.
• Drive discovery phases to define problem statements, success metrics, and experience hypotheses.

User Research & Insight Generation

• Plan and lead qualitative and quantitative research including interviews, usability tests, and concept validation.
• Synthesize findings into actionable insights, personas, journey maps, and opportunity areas.
• Advocate for user needs throughout product and delivery cycles.

Design Execution & Craft

• Design user flows, wireframes, and high‑fidelity prototypes that balance usability and scalability.
• Ensure accessibility, consistency, and clarity across platforms and touchpoints.
• Partner with engineering teams to ensure smooth handoffs and high‑quality implementation.

Stakeholder & Client Collaboration

• Facilitate workshops, discovery sessions, and design reviews with clients and internal teams.
• Present design concepts confidently, backed by research and rationale.
• Align cross‑functional teams around shared experience goals.

Team Enablement & Process Building

• Mentor junior and mid‑level designers through feedback and hands‑on guidance.
• Contribute to design standards, UX frameworks, and repeatable best practices.
• Help evolve design processes to support scale and efficiency.

What Will Make You Successful

• 5–8+ years of experience designing digital products or platforms.
• A strong portfolio demonstrating end‑to‑end UX thinking and strategic impact.
• Deep expertise in user research, interaction design, and information architecture.
• Advanced proficiency with Figma, FigJam, Miro, or similar tools.
• Strong understanding of accessibility standards and usability heuristics.
• Ability to collaborate across product, engineering, design, and client teams.
• Clear communicator with strong storytelling and presentation skills.

Bonus Points If You Have

• Experience working on enterprise, SaaS, or large‑scale digital platforms.
• Hands‑on exposure to design systems and scalable UX patterns.
• Understanding of front‑end constraints and agile delivery workflows.
• Experience working with global or cross‑cultural teams.

Core Skills

• Product UX
• Experience Strategy
• User Research
• Interaction Design
• Information Architecture
• Prototyping
• Accessibility
• Design Leadership
• Figma