Lead Product Designer

Razorpay Software Private Limited; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Razorpay, a leading fintech company in India, invites a Senior Product Designer to own the end-to-end design of our digital products. You will drive ideation, user research, and design systems in collaboration with Product, Engineering, and Data Science to create delightful, scalable experiences.

You will mentor a team of designers, advocate usability, and translate business goals into actionable design strategies, shaping the Razorpay brand across our product portfolio.

Qualifications

• At least 5+ years of experience in designing digital products with 2+ years of leading a design team.
• Experience working in Agile/Scrum development processes.
• Keen in understanding short and long-term goals of the product and business.
• Excellent understanding of behavioral analytics and data-driven decisions.
• Expertise in UI and interaction design with focus on high-quality UI.
• Experience with mobile platforms and understanding frontend guidance.

Responsibilities

• Drive product and design ideation, planning and prioritization of our products and features.
• Lead user research, create detailed user journeys and derive design strategies from data.
• Collaborate with Product, Engineering, Marketing and Data Science to deliver delightful experiences.
• Develop and extend visual design systems and pattern libraries for Razorpay brand.
• Provide thought leadership on usability and user-centered design across the org.
• Mentor and inspire a team of designers and help remove blockers.
• Brainstorm and create new design directions to advance Razorpay's financial platform.

Skills

Team leadership

UI design

Interaction design

Design systems

User research

Data-driven decisions

Agile/Scrum

Frontend understanding

Communication

Job description

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we've since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you're curious, you'll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say "thank you." Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you'll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The Role

You are someone who believes that good design has a critical role in solving every problem. You know design is not just how things look and feel, but also how every process evolves. Even mundane processes from daily life can be made easier with a better design. You love products and have great creative skills. You want to own and be responsible for designing and driving products to completion. You religiously follow Buxton's rule of producing at least 3 alternatives for every design decision. You respect the grid and hate all the half pixel aligned icons. You're a multiple hat-wearer who can identify gaps and fill in for them. Someone who can drive ownership and widen the skill spectrum of your team.

Roles and Responsibilities:

• Drive product and design ideation, planning and prioritization of our diverse range of products and features.
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data. Define design strategies by analyzing data models and derive best practices within the team.
• Work closely with cross-disciplinary teams including Product, Engineering, Marketing, Data Science and various Business teams to deliver delightful customer experiences. Strategize, develop, and extend the visual design systems and pattern libraries by coming up with new and innovative solutions which suit the Razorpay brand.
• Lead creative and holistic thinking across our diverse products and conduct design reviews and status meetings as needed.
• Provide thought leadership on usability and user-centered design principles. Evangelize design within and outside the organization.
• Actively take part in hiring and take part in recruiting the best talent required for the team.
• Mentor and inspire a team of designers. Help the team in raising the bar, resolving blockers, prioritizing and breaking down complex projects into simpler tasks.
• Brainstorm and create new directions that Razorpay can take in our quest to make finance easy and accessible to all.
• Envisage & run strategic, design-only initiatives. For eg. fostering the design community, experiment with design practices, etc.

Mandatory Qualifications:

• At least 5+ years of experience in designing digital products with 2+ years of experience in leading a team of designers.
• Experience working in Agile/Scrum development processes.
• Keen in understanding short and long-term goals of the product and business.
• Excellent understanding of behavioral analytics and you go by data-driven decisions.
• Expertise in UI and interaction design with a deliberate focus on raising the bar for UI.
• Prior work experience focussing on Mobile applications and a good understanding of the platform.
• A good understanding of Frontend principles to guide the team from an engineering point of view.
• Keen in applying user research, user-needs validation and usability evaluation.
• Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

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