Lead II - DevOps Engineering SRE DevOps

UST; Thiruvananthapuram; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

UST is seeking a Senior DevOps Engineer (SRE / Platform Engineering) for India, preferably near the BFF team. This hands-on role requires 7–12+ years of experience in AWS and Kubernetes, building and supporting production platforms in a multi-vendor environment.

You will own and improve CI/CD pipelines (GitLab preferred), manage AWS infra and Kubernetes workloads, perform incident triage and RCA, enhance Terraform automation, and drive reliability, observability, and platform modernization.

Qualifications

• Hands-on expertise in AWS and Kubernetes in production
• Experience with CI/CD pipelines and GitLab preferred
• Strong production support, incident management, RCA skills
• Platform engineering and observability background preferred
• Experience with IaC and automation tooling

Responsibilities

• Maintain and enhance CI/CD pipelines (GitLab preferred).
• Manage AWS infrastructure and Kubernetes workloads.
• Perform production incident triage, debugging, and RCA using logs and metrics.
• Enhance Terraform-based infrastructure and automation.
• Support platform modernization and repository restructuring.
• Drive stability, observability, and performance improvements.
• Collaborate with GCC team and UST BFF leads.
• Support platforms hosting applications and APIs.

Skills

AWS

Kubernetes

CI/CD

Terraform

Splunk

Python

Shell scripting

Production support

Microservices

Helm

Secrets management

Configuration management

Governance

Tools

GitLab

Terraform

Splunk

Job description

Role Description

Sr. DevOps Engineer (SRE / Platform Engineering Focus)

Location: India (Preferably near UST BFF team)

Positions: 2

Experience: 7–12+ years

Role Overview

We are looking for highly hands-on DevOps / SRE Engineers with strong Platform Engineering experience supporting application and API hosting platforms in AWS and Kubernetes environments.

Candidates must be capable of operating, troubleshooting, and enhancing production platforms in a multi-vendor ecosystem

This is not a people-management role. Strong recent hands-on technical expertise is mandatory.

Strong communication skills and the ability to drive discussions with Tier-2 teams, stakeholders, and cross-functional engineering groups are required.

Key Responsibilities

• Maintain and enhance CI/CD pipelines (GitLab preferred).
• Manage AWS infrastructure and Kubernetes workloads.
• Perform production incident triage, debugging, and root cause analysis using logs, metrics, and Splunk.
• Enhance Terraform-based infrastructure and automation.
• Support repository restructuring and platform modernization initiatives.
• Drive stability, reliability, observability, and performance improvements.
• Collaborate with GCC team and UST BFF leads.
• Support platforms that host and enable application and API services.

Mandatory Skills

• AWS (strong hands-on experience).
• Kubernetes administration, deployments, troubleshooting, and operational support.
• CI/CD (GitLab preferred).
• Terraform / Infrastructure as Code.
• Splunk and observability tooling.
• Python and Shell scripting.
• Strong production support, troubleshooting, and incident management skills.
• Experience supporting platforms that host applications and APIs.
• Hands-on experience supporting production platforms hosting microservices, APIs, and enterprise applications at scale.
• Helm Charts and Kubernetes deployment automation.
• Configuration Management.
• Secrets Management.
• Governance, platform guardrails, and service testability practices.
• Strong communication and stakeholder collaboration skills.

Platform Engineering Expertise

• Kubernetes platform operations and troubleshooting.
• AWS infrastructure supporting production services.
• CI/CD pipelines for both application and infrastructure deployments.
• Observability, monitoring, ing, and operational excellence.
• Reliability engineering and production support best practices.

Good-to-Have Skills

• Grafana dashboard creation.
• Exposure to Conduktor.
• Basic understanding of Java / TypeScript services.
• Awareness of AI and automation use cases.

Experience Expectations

• Senior-level engineers with strong hands-on expertise.
• Demonstrated experience in production environments.
• Strong incident management, debugging, and root cause analysis skills.
• Must be able to explain technical implementations in detail.
• Must be able to clearly articulate troubleshooting approaches, production incidents handled, RCA findings, and remediation actions implemented.
• Hands-on engineering experience is required; leadership-only profiles will not be considered.

API Platform Support

• Knowledge of APIs and how to support them is essential.
• This is not an API development role; however, the platform supports and enables API development.
• Candidates should understand API deployments, monitoring, troubleshooting, security considerations, and production support.

Work Model

• Initial PST overlap required during KT phase.
• Daily call at 8:30 AM PST.
• Deployment support around 8:00 PM PST.
• Post-KT: Standard India shifts.
• No 24x7 support required.

Additional Expectations

• Ability to work independently with ownership.
• Strong collaboration skills in a multi-team setup.
• Prefer co-location with the UST BFF team.
• Prior experience working in distributed team models is a plus.
• Strong verbal communication skills and ability to drive technical discussions.

Skills

devops,site reliability engineering,aws cloudfront,kubernetes,splunk,python,docker,