Lead Contract Management

EVERSANA India Pvt. Ltd; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

EVERSANA India Pvt. Ltd invites a Lead Contract Management candidate to oversee drafting, negotiation, execution, and compliance of contracts. The role emphasizes mentoring a team and driving standardized templates within Salesforce and DocuSign CLM.

The ideal candidate will possess strong negotiation skills, experience with CLM, and the ability to manage complex vendor and client agreements through the lifecycle, ensuring accuracy and timely deliverables from Pune-based operations.

Qualifications

• Strong organizational, interpersonal, written, and verbal communication skills.
• High attention to detail and excellent reading comprehension.
• Experience with Salesforce, DocuSign CLM, and contract lifecycle management.

Responsibilities

• Initiate, process, and manage MCDAs and related contractual documentation.
• Create contract records in DocuSign CLM via Salesforce, including MCDAs, PSAs, MSAs, BAAs, DPAs, and SOWs.
• Monitor contracts through DocuSign CLM review lifecycle and ensure timely progression.
• Support development and maintenance of standardized contract templates.
• Maintain contract data and documentation for annual client pricing reviews, renewals, and communications.
• Create Salesforce opportunities to facilitate SOW processing and contract management.

Skills

Contract Lifecycle Management (CLM)

Salesforce Administration

DocuSign CLM

Vendor and Client Contract Admin

Process Improvement

Cross-Functional Collaboration

Attention to Detail

Project Coordination

Education

BCom/ BBA/MCom/MBA/LLB Law

Tools

Salesforce (SFDC)

DocuSign CLM

Job description

Job Description

THE POSITION:

The Lead Contract Management will be responsible for overseeing all aspects of contract management, including drafting, negotiation, execution, and compliance. The ideal candidate will have a strong background in contract management, exceptional negotiation skills, and the ability to lead and mentor a team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Initiate, process, and manage Mutual Confidential Disclosure Agreements (MCDAs) and related contractual documentation.
• Create and maintain Salesforce (SFDC) account records for both clients and vendors.
• Establish and update SFDC contact records for clients and vendors.
• Conduct research to verify vendor and client entity types, legal structures, and jurisdictional requirements.
• Create contract records in DocuSign CLM through Salesforce, including MCDAs, Professional Services Agreements (PSAs),Master Service Agreements (MSAs), Business Associate Agreements (BAAs), Data Processing Agreements (DPAs), and Statements of Work (SOWs).
• Monitor contracts throughout the DocuSign CLM review and approval lifecycle, completing required workflow tasks and ensuring timely progression.
• Support the ongoing development, enhancement, and maintenance of standardized contract templates.
• Develop, maintain, and track fee increase schedules and related reporting tools.
• Maintain contract data and documentation associated with annual client pricing reviews, renewals, and communication initiatives.
• Create Salesforce opportunities to facilitate SOW processing and contract record management.
• Support vendor contracting activities, including contract intake, DocuSign CLM record creation, and communication with internal stakeholders and external vendors.
• Create, organize, and maintain a comprehensive library of CDA, PSA/MSA, BAA, and SOW templates.
• Take ownership of assigned responsibilities while proactively identifying opportunities to improve processes and contribute beyond core duties.
• Maintain and update departmental data repositories, ensuring information remains accurate, current, and readily accessible.
• Provide support for cross-functional departmental initiatives, including Finance, Business Operations, and other strategic projects.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous learning, inclusive behaviors, and proactive bias awareness and mitigation.
• Perform additional duties and special projects as assigned.

Core Competencies

• Contract Lifecycle Management (CLM)
• Salesforce (SFDC) Administration and Data Management
• Document and Template Management
• Vendor and Client Contract Administration
• Process Improvement and Operational Support
• Cross-Functional Collaboration
• Attention to Detail and Data Integrity
• Organizational and Project Coordination Skills

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education:
  • BCom/ BBA/MCom/MBA/LLB Law
• Experience and/or Training:
  • Excellent Organizational, interpersonal, written, and verbal communication skills. High attention to detail and superior reading comprehension skills are a must

PREFERRED QUALIFICATIONS:

• Experience in handling SFCD, CLM is highly desirable

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