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QAD | Redzone seeks a Lead AI Architect to own the architectural foundation for scalable AI solutions across the organization. You will translate business and product requirements into robust system designs, establish reusable platform capabilities, and define engineering standards across internal and partner teams.
You will guide infrastructure, data, and security considerations while maintaining a balance between centralised and federated capabilities, ensuring architecture evolves with new
Job Description:
QAD | Redzone is building an enterprise AI platform to support AI-enabled and agentic workflows across the organisation. The AI Centre of Excellence (CoE) is accountable for turning that ambition into deployed, measured, production workflows across priority business functions.
The CoE is small, senior and high-leverage. It combines architecture and engineering with a set of functional AI Engagement Specialists who own the demand side: what gets built, why it is worth building, whether anyone uses it, and whether it actually works once live.
We are looking for a Lead AI Architect to own the technical architecture underpinning this transformation - from translating business and product requirements into implementable system designs, to defining the reusable platform capabilities, technology choices and engineering standards required to build and operate AI solutions at scale.
This is a hands‑on architecture leadership role. You will work across the AI CoE, enterprise architecture, engineering teams, business functions and implementation partners to ensure individual AI solutions are built on a coherent, scalable and maintainable foundation rather than as disconnected point solutions.
The distinguishing challenge here is not building one impressive AI workflow. It is building the second, fifth and twentieth at a fraction of the cost of the first, on infrastructure that survives contact with real enterprise identity, real permissions, real data quality and real production incidents.
Where this role sits
Reports to: Head of the AI Centre of Excellence
Alignment: Dotted line to QAD engineering architecture; close partnership with Enterprise Architecture, Security & GRC, Data & Platform Engineering, and Product
Technical leadership of: The CoE engineering team (Senior AI Engineer and subsequent hires) and the engineering capacity provided by system integrators and cloud partners
Primary internal customers: The functional AI Engagement Specialists who own the workflow pipeline and PRDs for the business functions in scope
Team size: No direct reports at hire; technical authority across an internal and partner engineering group. Line management may follow as the CoE scales.
What you will own
Architecture and platform direction
Own the enterprise AI reference architecture, defining the target-state architecture and the MVP or "golden path" required to begin delivering priority AI workflows while the broader platform evolves.
Translate workflow requirements and PRDs into build‑ready technical architecture — system boundaries, source systems, APIs and integrations, data requirements, identity and access, user and consumption layers, orchestration, and non‑functional requirements. Closing the gap between a high‑level PRD and a design detailed enough to generate development stories is an explicit, named responsibility of this role.
Make and govern key architecture decisions across infrastructure, data, integration, semantic layer, AI and LLM services, agent orchestration, state and memory, application layers and deployment architecture — and record them, with rationale and revisit triggers, as durable decision records.
Define what is reusable enterprise capability versus workflow‑specific build, and where capability should be centralised versus federated, balancing scalability against speed to value.
Lead platform and technology selection, evaluating options on functional fit, existing enterprise capability, build and migration effort, total cost of ownership, operating complexity, the skills required to sustain the platform, security, regulatory requirements and vendor lock‑in.
Draw the boundary between internal enterprise workflow and productisable capability. In a software company, some of what the CoE builds will be a candidate for the product. Design so that boundary remains crossable rather than discovering later that an internal tool cannot be productised without a rewrite.
Continuously evolve the architecture as new use cases, products and capabilities emerge — avoiding premature complexity while ensuring near‑term decisions do not constrain the longer‑term platform.
Delivery and production readiness
Drive the foundational platform build in parallel with workflow delivery, identifying the minimum non‑negotiable capabilities required before solutions can safely reach production rather than waiting for the complete target platform.
Establish production architecture and engineering standards covering development, test and production environments, CI/CD, logging, monitoring, AI and application observability, tracing, state and memory, human‑agent handoffs, and operational support.
Own the technical approach to AI operations — model and agent lifecycle management, evaluation, drift, reliability, observability, and cost and usage management.
Own evaluation as an architectural concern. Define how quality and correctness are specified, measured, regression‑tested and monitored, and make evaluation infrastructure a first‑class platform capability rather than something each workflow reinvents.
Design the human‑in‑the‑loop and escalation model at the architecture level: where a human must approve, where an agent may act autonomously, how handoffs preserve context, and how reversal or remediation works when an agent gets it wrong.
Own the cost architecture. Establish unit economics per workflow, model routing and tiering, caching strategy, token budgets, and the telemetry required for the business to see what each workflow costs to run.
Data, identity and integration
Architect the data and integration foundations required by AI workflows — APIs, semantic and translation layers, metadata, data access patterns, and appropriate reuse of existing enterprise platforms.
Solve identity, delegated authority and traceability for agents. Design how an agent acts on behalf of a user across multiple systems under least privilege, how roles and permissions propagate into retrieval and tool invocation, and how every action is attributable to a human or an agent in an auditable trail. This is among the hardest problems in the architecture and is squarely owned by this role.
Design for multi‑tenancy and data isolation where AI capability touches customer data or customer‑facing surfaces.
Governance and technical leadership
Set architecture guardrails for security and responsible AI, partnering with existing Security, GRC and enterprise architecture functions rather than recreating them inside the AI team.
Provide technical leadership to the AI engineering team and implementation partners — reviewing designs, resolving trade‑offs, and ensuring builds conform to the reference architecture. You remain the internal technical authority even where significant engineering capacity is supplied by SIs or cloud partners.
Run architecture conformance review for partner‑delivered work, with the standing and the willingness to reject a design that will not survive production.
What this role is not
Not an advisory or strategy role. You will produce designs that engineers build from, not decks that recommend that someone else produce them.
Not a people‑management‑first role. Leadership here is technical authority earned through design quality and judgement.
Not a role that delegates the thinking to a partner. SIs will provide capacity; the architecture stays in‑house.
Not a research role. The bar is production systems, operating cost and reliability — not novelty.
What success looks like
First 3-6 months
A clear enterprise AI reference architecture and MVP architecture, with documented design principles and decision guardrails.
Priority AI workflows converted into implementable system designs, enabling engineering to move from PRD into build without a translation gap.
The foundational capabilities required to support the first production AI workflows delivered, alongside a repeatable architecture for subsequent waves.
Common patterns established for integration, identity and access, data and semantic services, orchestration, observability, evaluation and operations.
A sustainable model for operating, monitoring, maintaining and evolving AI applications after launch.
Recognition as the internal technical authority for the AI transformation, with internal engineers and external partners building against one coherent architecture.
First 12 months
A golden path that measurably shortens the build time and cost of each successive workflow, with evidence from at least two subsequent waves.
Known and improving unit economics — the business can see what each workflow costs to run, and that number is trending in the right direction.
Architecture conformance functioning as a real gate, with partner‑delivered work reviewed against the standard.
No critical production incident attributable to a foreseeable architectural gap in identity, data access, evaluation or operational readiness.
A credible, sequenced view of the next twelve months of platform evolution, endorsed by enterprise architecture and security.
How we assess
Portfolio conversation — walk us through an AI or platform architecture you owned end to end, including what you got wrong.
Working session — a live architecture discussion on one of our actual prioritised workflows. We are interested in how you interrogate the problem, not in a polished answer.
Depth probe — detailed technical examination of one system you designed, down to data flow, identity model and failure handling.
Stakeholder interview — how you communicate trade‑offs and hold a position with senior non‑technical leaders.
Qualification
About QAD:
QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Time Type: Full Time
Department: Transformation
Location: India - Remote
Requirements: