Lead Advanced Analytics, Community Support

Airbnb

Bengaluru

On-site

INR 3,080,000 - 4,400,000

Full time

30 hours ago
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Job summary

Airbnb’s Analytics Centre of Excellence in India seeks a Lead, Advanced Analytics, Marketplace to drive metrics, models, and reporting that influence strategic decisions across the platform.

You will design measurement frameworks, build dashboards with BI tools, and collaborate with cross-functional teams to scale AI-first analytics, inline with business goals and product initiatives.

Qualifications

  • 8+ years in industry with quantitative degree (Master/PhD a plus).
  • Experience in data science or product analytics within a marketplace.
  • Deep expertise in measurement frameworks, metric design, and metric creation.
  • Advanced SQL/NoSQL, Python/R/SAS; familiarity with data foundations and databases.
  • Proficiency with BI tools (Tableau or Superset) to develop dashboards.
  • Experience using AI to build dashboards, automate tasks, and empower stakeholders.
  • Familiarity with experimentation, causal inference, and LLMs.
  • Strong business acumen and stakeholder management; capable of influencing across functions.

Responsibilities

  • Design and build metrics and dimensions to monitor product and business performance.
  • Create sophisticated reporting, analytics tools, and dashboards for stakeholders.
  • Collaborate with Strategic Finance, Data and Analytical Engineering, and Data Science teams.
  • Perform advanced data analysis and statistical modeling to drive decisions.
  • Advance Analytics and Data Science disciplines and promote best practices across the company.
  • Scale AI-first analytics by integrating LLMs, agent workflows, and automation.

Skills

SQL/NoSQL
Python
R
SAS
Tableau
Superset
LLMs
AI analytics

Education

Master's or PhD in a quantitative field

Tools

Presto
Hive
Teradata
Spark

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales,social, compliance, risk, platforms and partnership & economics. The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, experimentation, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing.

The Difference You Will Make

ACOE is seeking a Lead, Advanced Analytics, Marketplace to help Airbnb enable travel for millions of guests and hosts on our platform. This individual will play a pivotal role in supporting strategic business and product initiatives through detailed data analysis, metrics creation, statistical modeling, and the development of reporting tools and metrics. The individual will be instrumental in driving business and product decisions across topic areas across the company.

A Typical Day
  • Design and build metrics / dimensions to monitor product and business performance.
  • Build sophisticated reporting, analytical tools, and dashboards that empower stakeholders to make data-driven decisions.
  • Work cross-functionally with Strategic Finance, Data and Analytical Engineering,and Data Science teams to ensure alignment and leverage synergies.
  • Conduct advanced data analysis and statistical modeling to extract actionable insights that inform strategic decisions.
  • Contribute towards advancing the Analytics and Data Science disciplines at Airbnb, including driving data best practices such as improving and automating analytical processes, building new data tools and data sets, data education around the company and mentoring and developing others.
  • Actively build and scale AI-first analytics capabilities by integrating LLMs, agent-based workflows, and automation into day-to-day analytical processes
  • Drive adoption of AI tools across teams by embedding them into business workflows, enabling self-serve analytics and decision support
  • Stay at the forefront of applied AI developments and continuously evaluate their relevance for solving business problems
Your Expertise
  • 8+ years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
  • Prior experience in data science, product analytics within a marketplace and pricing / monetization products.
  • Deep expertise in measurement frameworks, metric design, and metric creation.
  • Advanced level proficiency in SQL/NoSQL, programming languages such as Python, R, SAS and Intermediate level knowledge of data foundations and databases like Presto, Hive, Teradata, Spark.
  • Expert with BI tools like Tableau or superset to develop reports and dashboards.
  • Experience leveraging AI to build dashboards, automate repetitive tasks, and empower stakeholders.
  • Familiar with experimentation, causal inference, and LLMs
  • Robust business acumen, strategic thinking skills, and the ability to make informed judgments.
  • Outstanding communication skills, capable of engaging with a variety of stakeholders and conveying complex concepts in an accessible manner.
  • Exceptional stakeholder management skills, with a proven ability to collaborate and influence across functions.
  • An agile, growth-minded approach, demonstrated through a history of driving projects from ideation to impact.
How We’ll Take Care Of You

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.

India Annual Pay Range

₹3,080,000—₹4,400,000 INR

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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