L3 Application Support Specialist - SQL

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Continuous learning

Success as defined by you

Transformative leadership

Diverse and inclusive culture

Job summary

EY in Bengaluru seeks an L3 Application Support Specialist (SQL) to support global reporting solutions. You will handle monitoring, infrastructure support, installation and config tasks, and provide Tier 3 incident resolution with strong SQL/ETL skills.

The role offers growth opportunities across a diverse, global tech team and combines technology with customer-focused service. The ideal candidate has 3–7 years in similar roles, strong analytical abilities, teamwork, and a readiness to mentor

Qualifications

• 3 to 7 years of experience.
• Excellent analytical and problem-solving skills.
• Effective communication and teamwork abilities.
• Willingness to mentor colleagues and strengthen the team.

Responsibilities

• Level 3 support for global reporting applications using BI Architecture.
• Assist with application/batch monitoring, infrastructure support, and configuration.
• Perform incident resolution and problem analysis for ETL/batch issues.
• Collaborate with Infrastructure, DBA and Business teams as needed.

Skills

Microsoft SQL 2019/2022

SSIS

SSRS

ETL tools/Transact SQL

ITIL concepts

Infrastructure Support Knowledge

Python knowledge (desired)

Communication skills

Tools

IIS

Asp.net

Control-M

Service Now

Job description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Title:

L3 Application Support Specialist (SQL)

Job Summary:

This role offers a great opportunity to work on the latest technology and support enterprise- wide global reporting solutions and applications.

Enterprise Technology provides secure, and resilient technology services and solutions. As part of Enterprise Technology, you'll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

Responsibilities:

Level 3 support for business-critical global reporting applications which use BI Architecture. The responsibilities include assistance with application/batch monitoring, infrastructure support, installation and configuration expertise, operational housekeeping and maintenance and the code competency expertise to carry out Tier 3 incident resolution and problem analysis.

Key responsibilities include:

This role requires knowledge of SQL, SSIS/ETL, SSRS and needs an experience supporting applications, batch jobs, troubleshooting ETL/batch failures, incidents, user/performance issues. Coordination and collaboration skills to work with multiple teams like Infrastructure, DBA or Business is required.

Analytical/Decision Making Responsibilities:

• 3 to 7 years of experience.
• Excellent analytical and problem-solving skills.
• Must be able to communicate effectively and work well within a team environment.
• Ability and willingness to help/mentor colleagues and share experiences to strengthen the team’s success.

Knowledge and Skills Requirements:

• Microsoft SQL 2019/2022, Integration services (SSIS), Reporting services (SSRS)
• ETL tools/Transact SQL
• IIS, Asp.net
• Any Job Monitoring tool
• Infrastructure Support Knowledge
• ITIL concepts

Ideally, you'll also have

• Experience in debugging ETL packages (desired)
• Experience with batch scheduling applications such as Control-M (desired)
• Knowledge of ticketing tools such as Service Now (desired)
• Python knowledge (desired)

Other Requirements:

Job Requirements:

• Microsoft SQL 2019/2022, Integration services (SSIS), Reporting services (SSRS)
• ETL tools/Transact SQL
• IIS, Asp.net
• Any Job Monitoring tool
• Infrastructure Support knowledge
• ITIL concepts

What we offer you

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer:

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided with reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.