L2 Technical Security Systems Engineer

Keystone Security Services; Gurugram District; On-site; INR 750,000 - 1,200,000; Full time

Job summary

Keystone Security Services seeks an L2 Technical Security Systems Engineer to provide advanced remote engineering support for enterprise security systems in India. The role focuses on cloud-based access control programming, intrusion system configuration, VMS integration, and remote support for field teams.

The candidate should possess strong technical expertise in electronic security systems, networking fundamentals, and troubleshooting to ensure proper deployment, commissioning, and ongoing

Qualifications

• Experience with IP-based access control systems and VMS platforms.
• Strong networking knowledge and ability to troubleshoot complex security deployments remotely.
• Ability to read architectural drawings, floor plans, and wiring schematics.
• Experience configuring cameras, controllers, hubs, readers, and related devices.

Responsibilities

• Program, provision, and configure cloud-based access control systems and hardware.
• Configure advanced access control logic: time schedules, anti-passback, event actions, diagnostics.
• Commission intrusion detection systems, hubs, control panels, sensors, and peripherals.
• Configure system partitions, delays, event reporting, and alarm settings.
• Configure ONVIF, RTSP, encoding, bandwidth, and recording profiles.
• Analyze drawings and diagrams to map devices and standardize naming across platforms.
• Ensure configurations reflect site layouts for monitoring and audit compliance.
• Provide Level-2 remote technical support during installation and commissioning.
• Perform network diagnostics: IP addressing, VLAN, NAT, port forwarding, Wi-Fi analysis.
• Diagnose and resolve hardware, firmware, software, and network issues remotely.
• Maintain project documentation and configuration backups; align with standards and client requirements.
• Collaborate with internal teams to ensure timely delivery and technical excellence.
• Strong knowledge of IP-based access control and enterprise VMS; understand networking basics.

Skills

Cloud-based access control

Networking fundamentals

Remote technical support

Troubleshooting

IP-based access control

VMS integration

Blueprint interpretation

Tools

ONVIF

RTSP

VMS software

Job description

We are seeking a highly skilled and detail-oriented L2 Technical Security Systems Engineer to provide advanced remote engineering support for enterprise security systems. The role is responsible for cloud-based access control programming, intrusion system configuration, Video Management System (VMS) integration, network commissioning, and remote technical support for field installation teams. The ideal candidate will possess strong technical expertise in electronic security systems, networking fundamentals, and advanced troubleshooting to ensure successful deployment and commissioning of client sites.

Key Responsibilities

• Program, provision, and configure cloud-based access control systems, including multi-door controllers, power supplies, relay modules, reader interface boards, and associated hardware.
• Configure advanced access control logic, including time schedules, anti-passback, threat levels, auxiliary inputs/outputs, event actions, and hardware diagnostics.
• Commission intrusion detection systems by programming security hubs, control panels, wireless expansion modules, sensors, and peripheral devices.
• Configure system partitions, zone attributes, entry and exit delays, event reporting protocols, and alarm communication settings.
• Configure ONVIF discovery, RTSP streams, H.264/H.265 encoding, bitrates, frame rates, GOP structures, and recording profiles to optimize bandwidth and storage utilization.
• Analyze architectural drawings, floor plans, riser diagrams, and electrical layouts to accurately map field devices and establish standardized naming conventions across security platforms.
• Ensure logical system configuration accurately reflects physical site layouts for effective monitoring, reporting, and audit compliance.
• Provide Level-2 remote technical support to field engineers during installation, commissioning, testing, and project deployment.
• Perform advanced network diagnostics, including IP addressing, subnet validation, VLAN configuration, NAT, port forwarding, Wi-Fi signal analysis, and end-to-end device connectivity verification.
• Diagnose and resolve hardware, firmware, software, and network-related issues through remote troubleshooting.
• Maintain complete project documentation, commissioning records, and configuration backups while ensuring compliance with company standards and client requirements.
• Collaborate with internal operations, project management, and field engineering teams to ensure timely project delivery and technical excellence.
• Strong knowledge of IP-based Access Control Systems, Enterprise Video Management Systems (VMS), and Smart Intrusion Detection Systems.Sound understanding of networking concepts, including
• Static/DHCP IP addressing, TCP/IP, VLANs, NAT, local subnetting, RTSP, TCP/UDP communication, and basic routing principles.
• Experience configuring IP cameras, controllers, security hubs, readers, and associated electronic security devices.
• Ability to read and interpret architectural blueprints, floor plans, riser diagrams, and electrical wiring schematics.
• Excellent troubleshooting and analytical skills for diagnosing hardware, firmware, software, and network connectivity issues remotely.
• Strong communication skills with the ability to effectively coordinate with field technicians and cross-functional teams.
• High attention to detail, documentation accuracy, and commitment to quality standards.