L2 Operations Engineer Malware Tools Endpoint Security

Durapid Technologies Pvt Ltd; Delhi; On-site; INR 3,500,000 - 6,000,000; Part time

Job summary

Durapid Technologies is seeking a senior L2 Operations Engineer for Malware Tools (Endpoint Security) in Delhi. You will own day-to-day operations for enterprise malware protection tools, investigate alerts, contain threats, and hand cases to L3 when deeper work is needed.

This role requires 10+ years' experience, 24x7 support, and hands-on security operations across CrowdStrike, Defender, RSA, and associated tooling.

Qualifications

• 10+ years of experience in security operations
• Hands-on experience with enterprise endpoint protection
• Experience in incident handling and containment
• Experience in SOC or security operations environments
• Clear communication and stakeholder management

Responsibilities

• Monitor and manage enterprise endpoint security platforms in a 24x7 environment
• Investigate, triage and resolve malware and endpoint security incidents
• Support and administer CrowdStrike, Defender, RSA, Azure Key Vault and phishing security tools
• Escalate complex security events to L3 with clear findings
• Manage endpoint protection deployments, upgrades and patching
• Handle phishing investigations and threat containment
• Work with DLP, Network Security, Hosting and IDAM teams
• Contribute to RCAs and tune alerts to reduce noise

Skills

Endpoint security operations

Incident management

Troubleshooting

Strong communication

Tools

CrowdStrike Falcon

Microsoft Defender for Endpoint

RSA security solutions

Splunk

Azure Key Vault

EDR

PowerShell/Python scripting

ServiceNow

Job description

L2 Operations Engineer - Malware Tools (Endpoint Security)

Company: Durapid Technologies, hiring for a leading IT services client

Location: Delhi/NCR (candidates must be based in Delhi/NCR or willing to relocate)

Employment type: Contract

Experience: 10+ years

Support model: 24x7 operations

About the role

We are looking for a senior endpoint security professional to run day-to-day operations for enterprise malware protection tools. You will be the L2 point of ownership for endpoint incidents: investigating alerts, containing threats, keeping the tooling healthy, and handing well-documented cases to L3 when they need deeper work.

Key responsibilities

• Monitor and manage enterprise endpoint security platforms in a 24x7 environment
• Investigate, triage and resolve malware and endpoint security incidents
• Support and administer CrowdStrike, Microsoft Defender, RSA, Azure Key Vault and phishing security tools
• Escalate complex security events to L3 teams with clear, detailed findings
• Manage endpoint protection deployments, upgrades and patching
• Handle phishing investigations and threat containment
• Work closely with DLP, Network Security, Hosting and IDAM teams
• Contribute to RCAs, keep SOPs current and tune alerts to cut noise

Technical skills

• CrowdStrike Falcon
• Microsoft Defender for Endpoint / Windows Defender
• RSA security solutions
• SIEM and SOAR tools (Splunk preferred)
• Azure Key Vault
• Endpoint Detection and Response (EDR)
• Malware analysis and incident management
• Phishing and email security
• Windows administration
• Python or PowerShell scripting
• ServiceNow

Preferred certifications

• CrowdStrike Falcon Administrator
• Microsoft SC-200
• CompTIA Security+

What we are looking for

• Strong hands-on experience in endpoint security operations
• Proven ability to investigate and contain malware
• Sound incident management and troubleshooting skills
• Experience in enterprise SOC or security operations environments
• Clear communication and confident stakeholder management