KYC Operations Intmd Analyst - C11 - MUMBAI

Citigroup; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Citigroup in Mumbai seeks an intermediate KYC Operations Analyst to support AML monitoring, governance, oversight and regulatory reporting with the Compliance and Control team. You will help develop and manage Citi's internal KYC program and communicate with audits to mitigate risk.

The role requires 2-5 years of experience and a Bachelor's degree. The analyst will collaborate with senior stakeholders, apply controls, and ensure timely, accurate risk reporting and adherence to applicable laws

Qualifications

• 2-5 years of relevant experience.
• Proven ability to make effective and timely decisions.
• Consistently able to anticipate and respond to customer/business needs.
• Demonstrated ability to build and cultivate partnerships across business regions.

Responsibilities

• Analyze risk and related controls to identify root causes and report findings with solutions.
• Support business managers and product staff with risk and control guidance.
• Coordinate with Internal Audit and external audit to address risk and liabilities for Citi.
• Develop and execute risk reporting for governance forums and management.
• Operate with limited supervision, exercising professional judgement and autonomy.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Risk Controls

Risk Identification

Risk Remediation

Education

Bachelor's degree

Job description

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records ManagementConduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues Provide support to business managers and product staff Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums Interface with internal and external teams to provide guidance and subject matter expertise, as needed Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi Oversee situations that create risk and legal liabilities for Citi Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes. Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Will support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope. Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.

Qualifications:

• 2-5 years of relevant experience
• Proven ability to make effective and timely decisions
• Consistently able to anticipate and respond to customer/business needs
• Demonstrated ability to build and cultivate partnerships across business regions

Education:

Bachelor's degree/University degree or equivalent experience

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills:

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.