KYC Operations Analyst

Citigroup Inc.; Mumbai; On-site; INR 700,000 - 900,000; Full time

Job summary

Citigroup Inc. in Mumbai is seeking a KYC Operations Analyst 1 to support AML monitoring, governance and regulatory reporting as part of the Compliance and Control team.

The role involves creating KYC Records, collaborating with relationship managers to gather data, and ensuring records meet local and global standards. This is a hybrid, full-time opportunity with exposure to CAF and ongoing regulatory oversight.

Qualifications

• Entry-level KYC/AML role requiring attention to detail and accuracy.
• Bachelor's degree or equivalent; ACAMS is a plus.
• Knowledge of EU KYC/AML requirements is advantageous.

Responsibilities

• Create KYC Records in the system using internal and external sources.
• Interact with RM/compliance to update KYC data until approval.
• Review information from regulatory and corporate sources for completeness.
• Validate KYC Records and CIP documents for ownership and governance.
• Maintain KYC workflow tool with up-to-date statuses and notes.

Skills

AI concepts

Negotiation skills

Communication skills

Customer service

Relationship building

Research skills

Attention to detail

Team player

Education

Bachelor's degree or equivalent

ACAMS certification

Job description

## KYC Operations AnalystApply: Hybrid: Mumbai Maharashtra India: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): 26989854**KYC Operations Analyst 1 (C09)**Job DescriptionThe KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. **Key Responsibilities:*** Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline* Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record* Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)* Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)* Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies* Take responsibility for KYC Record and associated documentation completion from initiation to approval* Maintain BSU tool current and be able to demonstrate work carried out* Report workflow progress to supervisor* Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times* Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes* Update workflow database regularly throughout the day* Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers* Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department* Assist in departmental projects as requiredCommunication / Reporting* Manage upward communication – Huddle updates, escalations, issues/ concerns etc.* Track and report time log (CMs and Case Researcher) daily* Monitor operational metrics required for management level reporting**Knowledge/Experience:*** 1 – 3 years’ experience in banking, finance, or law* Experience in control/risk or Compliance (AML/KYC) function (an advantage)* Knowledge of European Union regulatory KYC/AML requirements* Flexible enough to work as per Business timings.* Previous relevant experience preferredEducation:* Bachelor's degree/University degree or equivalent experience* ACAMS certified (an advantage)**Skills:*** Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.* The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.* Strong Negotiations skills* Excellent written and verbal communication skills.* Customer Services orientated* Ability to develop strong professional relationships* Strong research skills* Accuracy and strong attention to detail* Ability to work well under pressure and tight time frames* Pro-active, flexible, have good organizational skills and must be team player.* Ability to work in a dynamic environment.------------------------------------------------------## **Job Family Group:**Operations - Services------------------------------------------------------## **Job Family:**Business KYC------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Most Relevant Skills**Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi.* *View Citi’s EEO Policy Statement and the Know Your Rights poster.*