KYC/AML | Lead Analyst

Evalueserve; Delhi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Evalueserve in Delhi, India, seeks a skilled KYC function Lead Analyst to join our Lending Services team within the Financial Services unit. You will drive end-to-end KYC activities across onboarding, reviews, and risk assessments.

As Lead Analyst, you will mentor junior staff, coordinate with relationship teams, and ensure timely, compliant case handling across the end-to-end KYC lifecycle.

Qualifications

• Strong knowledge of End-to-end KYC workflow, CDD, EDD, Sanctions, PEP, adverse-media screening, beneficial ownership, and customer risk assessment.
• Experience with KYC platforms and tools such as Actimize, LexisNexis, World-Check, RDC, Mint Global, Bankers Almanac, nCino, or Experian would be preferable.
• Strong analytical and investigative skills with the ability to identify risks, documentation gaps, and unusual activity.
• High attention to detail and the ability to prepare clear, accurate, and well-supported review narratives.
• Good MS Office skills and experience maintaining trackers, dashboards, and case documentation.
• Excellent communication and interpersonal skills, with the ability to manage client interactions and escalations professionally.
• Ability to organize work, meet deadlines, and ensure that assigned tasks are completed accurately and on time.
• Ability to mentor team members, provide constructive feedback, and contribute proactively to team and client objectives.

Responsibilities

• Execute Corporate/Commercial Banking KYC onboarding requirements, including collection, review, and validation of required KYC/CDD information and supporting documentation.
• Support higher-risk onboarding and apply appropriate CDD or EDD requirements based on customer risk, ownership structure, business activity, geography, and other risk factors.
• Perform periodic reviews, event-driven reviews, KYC refreshes, lookbacks, and remediation activities in accordance with client procedures and prescribed timelines.
• Review and validate customer identification, legal-entity, beneficial-ownership, control-person, and ownership-structure information, and resolve documentation or data gaps.
• Conduct customer risk and risk-appetite reviews; research client activities and document clear outcomes, rationale, recommendations, and required approvals.
• Perform sanctions, politically exposed person (PEP), adverse-media, and watchlist screening, investigate potential matches, and maintain complete review evidence.
• Conduct pre-outreach research, prepare and issue client or relationship-manager requests for information (RFIs), track responses, and remediate incomplete or inconsistent information.
• Own assigned cases from intake through completion by validating case ownership, classifying work, prioritizing tasks, and ensuring accurate routing and disposition.

Skills

End-to-end KYC workflow

CDD

EDD

Sanctions

PEP

Adverse-media screening

Customer risk assessment

Education

Masters degree in finance/economics/accounting/law

Tools

Actimize

LexisNexis

World-Check

RDC

Mint Global

Bankers Almanac

nCino

Experian

Job description

Job Summary

We are looking for a skilled and detail-oriented KYC function Lead Analyst to join our Lending Services team within the Financial Services unit. The selected candidate will work in supporting critical compliance and risk-management activities across the end-to-end KYC journey

Key Responsibilities

• Execute Corporate/Commercial Banking KYC-client KYC onboarding requirements, including collection, review, and validation of required KYC/CDD information and supporting documentation.
• Support higher-risk onboarding and apply appropriate CDD or EDD requirements based on customer risk, ownership structure, business activity, geography, and other risk factors.
• Perform periodic reviews, event-driven reviews, KYC refreshes, lookbacks, and remediation activities in accordance with client procedures and prescribed timelines.
• Review and validate customer identification, legal-entity, beneficial-ownership, control-person, and ownership-structure information, and resolve documentation or data gaps.
• Conduct customer risk and risk-appetite reviews; research client activities and document clear outcomes, rationale, recommendations, and required approvals.
• Perform sanctions, politically exposed person (PEP), adverse-media, and watchlist screening, investigate potential matches, and maintain complete review evidence.
• Conduct pre-outreach research, prepare and issue client or relationship-manager requests for information (RFIs), track responses, and remediate incomplete or inconsistent information.
• Own assigned cases from intake through completion by validating case ownership, classifying work, prioritizing tasks, and ensuring accurate routing and disposition.
• Manage assigned queues and workloads, monitor case aging and service levels, and complete deliverables within agreed productivity, quality, and compliance targets.
• Coordinate dependencies and handoffs with relationship teams, operations, compliance, credit, and other stakeholders; track outstanding actions and confirm completion.
• Identify stalled cases, operational exceptions, policy deviations, and blockers; resolve issues where possible and elevate material or overdue items promptly.
• Execute required client notifications and support consequence-management activities, including account restrictions, closures, or business-exit actions, in line with approved decisions and procedures.
• Complete required system and lending-platform updates, ensuring accurate borrower, KYC, compliance, and case information across relevant applications and trackers.
• Maintain complete and accurate case files, supporting evidence, audit trails, approvals, and management information in line with client and regulatory requirements.
• Perform quality checks and peer reviews to ensure accuracy, completeness, consistency, and adherence to applicable procedures.
• Monitor assigned deliverables and support timely achievement of service levels, productivity, quality, and compliance requirements.
• Handle client calls and periodic communication, providing clear updates on case status, risks, dependencies, and remediation actions.
• Act as a subject-matter resource for analysts, support complex cases, and help interpret KYC procedures and client requirements.
• Mentor and train new joiners and junior team members, including process refreshers and feedback on quality gaps.
• Handle a few FTEs and support their work allocation, performance, development, and day-to-day issue resolution.
• Provide project support to the manager across delivery, dashboards, quality control, training, client management, and process improvements.
• Stay updated on relevant KYC regulatory developments and industry practices, and support updates to operating procedures and training material.
• Contribute to process standardization and digitalization initiatives while maintaining regulatory, client, and data-confidentiality requirements.

Required Qualifications

• Strong knowledge of End-to-end KYC workflow, CDD, EDD, Sanctions, PEP, adverse-media screening, beneficial ownership, and customer risk assessment.
• Experience with KYC platforms and tools such as Actimize, LexisNexis, World check, RDC, Mint Global, Bankers Almanac, nCino, or Experian would be preferable.
• Strong analytical and investigative skills, with the ability to identify risks, documentation gaps, and unusual activity.
• High attention to detail and the ability to prepare clear, accurate, and well-supported review narratives.
• Good MS Office skills and experience maintaining trackers, dashboards, and case documentation.
• Excellent communication and interpersonal skills, with the ability to manage client interactions and escalations professionally.
• Ability to organize work, meet deadlines, and ensure that assigned tasks are completed accurately and on time.
• Ability to mentor team members, provide constructive feedback, and contribute proactively to team and client objectives.

Preferred Qualifications

• Masters degree with a major in finance, economics, accounting, law, or a related discipline from a reputed institute
• 5-8 years of relevant experience in KYC, compliance, financial crime, banking operations.
• 5 days WFO, 11AM IST to 8PM IST- subject to flexibility per lient requirements