Kinaxis Analyst

Ford; Chennai District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Ford in Chennai seeks a Functional/Data Expert to support Kinaxis RapidResponse and Java-based applications, delivering data integration, validation, and process improvements.

You will collaborate with IT and business teams to manage incidents, document requirements, validate UAT, and design scalable Kinaxis objects while ensuring governance and data quality.

Qualifications

• Experience with Kinaxis RapidResponse platform.
• Ability to analyze complex data for planning processes.
• Strong communication with business and IT teams.
• Proactive problem solving and incident resolution.

Responsibilities

• Support Kinaxis RapidResponse functional/data needs.
• Coordinate inbound data integration from source systems.
• Validate data accuracy and robustness for SPP authoring.
• Collaborate with IT and regional teams on incidents and enhancements.
• Document requirements and functional enhancements with stakeholders.
• UAT testing in EDU/QA and rollout of enhancements.
• Prepare and present defect/ enhancement reports in governance meetings.
• Design and maintain Kinaxis objects (workbooks, dashboards, alerts).
• Ensure data quality and governance across Kinaxis environment.

Skills

Kinaxis knowledge

Data analysis

Stakeholder communication

Problem solving

Tools

Java

Kinaxis Rapid Response

CFF

Job description

Description-

The candidate need to support the SPCPS & MF CoE Manager as a Functional / Data expert using Kinaxis Rapid Response and Java based application and responsible to deliver the following:

• Kinaxis Certified Author / Contributor / Integration / Admin
• Drive and co-ordinate Inbound integration / data load activities from various applications GODW, GOB, OPA, SAC etc
• Work on MDD Refresh & SPCPS Refresh using Java client and Kinaxis based CFF.
• Check and verify data robustness to support seamless mix authoring at feature level in Kinaxis based applications CFF.
• Co-ordinate / Escalate issues / constraints immediately to avoid time loss and delay to program.
• Interact with technical, data & IT team members to diagnose and resolve incidents in Kinaxis
• Keep track of incident tickets for quicker resolution without affecting business process and outcome.
• Interact with business / IT to document, follow and implement functional enhancements
• Coordinate with the PDO / Codification / IT teams to pull new definitions into application
• Support on testing functional enhancements in EDU and QA environment to avoid issues post implementation.
• Bring issues which require escalation/help to the leadership team for support.
• Regional/Goverance/Approval meetings
• Bring defects / enhancements request to approval forums

• Support the SPCPS Business Manager as a Functional and Data Expert for the Kinaxis RapidResponse platform.
• Coordinate month-beginning inbound data integration activities from source systems such as OVS, SAMIS, MASTER, SMART, and OMS SOB into Kinaxis RapidResponse.
• Validate and ensure the accuracy, completeness, and robustness of inbound data to support seamless Sales Planning Process (SPP) authoring.
• Collaborate with regional MP&L and Sales Planning teams to author, maintain, and optimize demand and capacity plans within Kinaxis RapidResponse.
• Work closely with technical, IT, and data management teams to investigate, diagnose, and resolve functional and system-related incidents.
• Monitor, track, and coordinate the resolution of Kinaxis incident tickets to minimize business impact and ensure service continuity.
• Gather, document, and implement business requirements and functional enhancements in collaboration with business stakeholders and IT teams.
• Coordinate with PDO, Codification, and IT teams to onboard new entities and master data into the Kinaxis environment.
• Perform functional validation, system testing, and User Acceptance Testing (UAT) in EDU and QA environments to ensure successful deployment of enhances.
• Escalate critical issues, risks, and dependencies to leadership and relevant stakeholders to facilitate timely resolution.
• Participate in regional governance, planning, and approval meetings to support decision-making and drive process improvements.
• Present defect reports, enhancement requests, and solution recommendations during weekly SPCPS Business Process Review (BPR) meetings for review and approval.
• Design, develop, and maintain Kinaxis RapidResponse objects, including workbooks, worksheets, alerts, scorecards, dashboards, scheduled tasks, and automation chains.
• Analyze complex business challenges and deliver innovative, scalable solutions while adhering to Kinaxis RapidResponse best practices.
• Collaborate with Kinaxis Solution Architects to design and optimize business processes that fully leverage RapidResponse capabilities.
• Provide high-quality functional support and customer service by ensuring system reliability, data integrity, and operational efficiency.
• Develop and maintain functional documentation, process guides, and knowledge articles to support ongoing system maintenance and user adoption.
• Ensure compliance with organizational governance standards, change management processes, and data quality requirements.
• Support continuous improvement initiatives by identifying opportunities to enhance planning processes, system performance, and user experience.

Working Experience:

• 4+ years of experience in the Kinaxis operations / Sales or MP&L profiles etc.
• Prior experience working with Sales & Production IT solutions.

Other requirements:

• Good at excel based analysis and reporting through visualization
• Having knowledge of SPCPS Kinaxis and Rapid response
• Good at process adherence
• Good analytical skills and problem solving skills
• Proven ability to quickly learn new systems/programs
• Good Team player
• Good communications
• Willingness to work across time zones