Key Accounts Manager - Indiamart | Mumbai | Vasai

IndiaMART; Vasai; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading e-commerce company in Vasai is seeking an experienced team leader to manage a group of 20-30 members. The ideal candidate will be responsible for motivating the team, achieving client retention targets, and building professional relationships with clients. Strong interpersonal skills and a strategic mindset are essential for success in this role. The company offers competitive compensation and opportunities for professional growth.

Qualifications

• Experience in team leadership and management.
• Strong interpersonal and client relationship skills.
• Ability to strategize and achieve retention targets.

Responsibilities

• Lead and manage a team of 20-30 members.
• Achieve client retention targets across portfolio.
• Build and nurture strong relationships with clients.

Job description

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Role & responsibilities

• Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals.
• Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.
• Build and nurture strong, professional relationships with clients to drive long-term engagement
• Hire, train, and retain team members by formulating development plans and addressing their training needs.
• Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.
• Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.
• Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.