Key Account Manager - PDT Public

Takeda; West Bengal; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Takeda in India seeks a Key Account Manager - PDT to optimize plasma-derived therapy use in West Bengal. You will develop long-term relationships with strategic accounts, translate insights into robust plans, and coordinate with cross-functional teams to ensure product access and stock availability.

You will drive VB-KAM initiatives, monitor KPIs in CRM, and act as Takeda’s brand ambassador, delivering patient-centered solutions within compliance and ethical standards.

Qualifications

• Bachelor’s degree in science/pharmacy.
• 8+ years of industry experience with at least 5 years in specialty care.
• Experience managing relationships across healthcare customer types.

Responsibilities

• Understand the account situation, challenges and needs.
• Formulate comprehensive, robust and insight-driven key account plans.
• Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance in defined Therapy Areas.
• Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in CRM).
• Manage the account plan execution according to agreed timelines and budget.
• Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access).
• Support and collaborate with Access partner to gain product access to local formularies and/or protocols within own accounts.
• In coordination with supply chain, ensure Takeda product(s) is/are available at account level.
• Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
• Act as an ambassador of the Takeda brand, its vision and values.

Skills

Strategic planning

Relationship management

Stakeholder engagement

Account management

Communication

Education

Bachelor’s degree in science/pharmacy

Job description

Job Description:

Title Key Account Manager - PDT(Public Market):

OBJECTIVES/PURPOSE :

• Responsible for maximizing utilization in key therapy Areas and patient outcomes of the Takeda offering (portfolio of Plasma Derived Therapy products) in designated territories/accounts
• Drive account stakeholder relationships; develop and monitor long-term relationships be-tween Takeda, the account and its key stakeholders
• Responsible for driving and achieving the business objectives through insights and analytics to prepare VB-KAM (Value Based -Key Account Management) plans within the al-located budget

ACCOUNTABILITIES :

• Understand the account situation, challenges and needs
• Formulate comprehensive, robust and insight-driven key account plans
• Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance in define Therapy Areas
• Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in CRM)
• Manage the account plan execution according to agreed timelines and budget
• Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access)
• Support and collaborate with Access partner to gain product access to local formularies and/or protocols within own accounts.
• In coordination with supply chain, ensure Takeda product(s) is/are available at account level
• Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
• Act as an ambassador of the Takeda brand, its vision and values.

Stakeholder Engagement :

• Develop long-term relationships between Takeda and key strategic accounts and their stakeholders
• Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients
• Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
• Support and advise Healthcare professionals on the correct use of Takeda product and services portfolio.

Cross-Functional Team Leadership :

• Proactively coordinate collaboration with Marketing, medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders.
• Monitor the account plan progress and hold collaborators, and self, accountable as agreed
• Lead the core account team meetings and present account plans and progress at relevant local meetings to the management
• Identify and address any collaboration misalignments.

Operational Excellence :

• Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stake-holders
• Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed.
• Use learnings to further improve planning and execution
• Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS :

Critical Skills and Competencies :

• Strategic Approach Balances between the long-term vision while driving the short-term goals
• Collaboration Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
• Drive for Results Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the result is to help patients through innovation in medicine
• Engage Others- Communicate with Impact Motivates and influences others to gain support for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences
• Customer & Patient centricity Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients.

Experience and Education :

• Bachelor’s degree in science/pharmacy
• PGDBA/MBA desirable not necessary
• Minimum of 8 years of industry experience with at least 5 years within specialty care environment (Pharma/Medical Device).
• Experience in managing customer relationships across the full spectrum of customer types in healthcare industry.
• Account management experience desirable
• Therapy and Product area knowledge (Super Speciality):
• Healthcare environment knowledge.

Locations:

West Bengal, Virtual

Worker Type:

Employee

Worker Sub-Type:

Fixed Term (Fixed Term)

Time Type:

Full time