Key Account Manager

Navlakha Management Services Private Limited Hiring For Manufacturing Company; Delhi; On-site; INR 6,00,000 - 9,00,000; Full time

Job summary

A manufacturing firm is seeking a Key Account Manager to oversee the entire sales process of smart meter orders. The role involves leading customer engagement, ensuring timely order execution, and managing project timelines to meet customer expectations. Ideal candidates have proven enterprise sales experience and the ability to navigate complex customer needs. The position is based in Delhi, India, and offers the chance to contribute significantly to sales targets and customer satisfaction.

Qualifications

• Proven experience in enterprise sales with key account management.
• Strong understanding of customer needs and market dynamics.
• Ability to manage multiple projects and deadlines efficiently.

Responsibilities

• Oversee the end-to-end sales process of smart meter orders.
• Lead customer engagement efforts in the designated region.
• Monitor order execution progress and coordinate with internal teams.
• Provide regular project updates and address execution concerns.

Job description

We have Job Openings For key Account Manager

Job Summary

Oversee the end-to-end sales process of smart meter orders, ensuring seamless coordination between internal teams and external stakeholders. Securing Orders and managing project timelines, deliverables, and quality standards to meet customer expectations.

Key Responsibilities

Enterprise Sales

• Lead customer engagement and securing orders from key customers in the region
• Identifying key personnel at customer organisation to enable favourable decision making
• Top line accountability for the region
• Achieving or exceeding Sales target

Market Intelligence

• Monitor industry trends and competitors
• Map customer needs to inform product strategy and roadmap
• Provide valuable inputs for pricing strategy

Order Execution

• Monitor order execution progress and identify critical activities
• Facilitate regular team meetings and address challenges
• Coordinate with internal teams for GTP preparation, GA drawings, and prototype samples
• Manage prototype submission, testing, and approval Coordinate with customer for manufacturing clearance and delivery schedules
• Followup and realization of advance payment if applicable
• Track and monitor manufacturing processes

Customer and Stakeholder Management

• Provide regular project status updates to customers and Management
• Address execution concerns and raise issues to management Coordinate with DISCOMs and customer for inspections and dispatch instructions

Payment Recovery

• Collaborate with logistics for meter dispatch and document preparation in line with dispatch instruction
• Coordinate with finance for invoicing Ensure timely payment collection from the customer based on the contractually agreed payment terms