Kafka & AWS Admin

Sopra Steria; Dadri; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Sopra Steria is seeking an L2 Middleware (storage) SRE in India to operate, monitor and troubleshoot Kafka-based messaging and cloud integrations. The role requires hands-on experience with Confluent Kafka, AWS services including SQS, EventBridge, Lambda, and file transfer workflows.

The candidate will support production systems, manage incidents, and coordinate with L1/L3 teams to ensure service availability, following ITIL processes. 04-06 years of experience preferred.

Qualifications

• 4+ years of experience in middleware/storage operations
• Hands-on experience in Kafka-based messaging ecosystems
• Proficiency in AWS cloud services and production support
• Familiarity with ITIL processes and incident management
• Basic Bash or Python scripting skills

Responsibilities

• Operate and support Apache Kafka / Confluent Kafka environments
• Monitor and troubleshoot AWS services (SQS, EventBridge, Lambda) and file transfer workflows
• Manage AWS Transfer Family and SFTP-based file exchanges
• Monitor end-to-end message and file processing flows
• Troubleshoot message failures, queue backlogs and connectivity issues
• Coordinate with L1/L3 teams and application/infrastructure groups
• Follow operational procedures, SLAs and ITIL processes
• Perform root-cause analysis and incident restoration

Skills

Kafka / Confluent Kafka

AWS SQS / EventBridge / Lambda

AWS Transfer Family / SFTP

AWS S3 / IAM / CloudWatch

Production support

Scripting (Bash / Python)

Education

IT background

Tools

Grafana

Elasticsearch / Kibana

Terraform

PostgreSQL

DynamoDB

Job description

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.

Job Description

Total Experience Expected: 04-06 years

Work Environment: 24/7 Shift-Based Operations

Role Overview

We are looking for an L2 Middleware (primary) storage SRE with hands‑on experience in Kafka, AWS services, messaging platforms and production support. The candidate will be responsible for operating, monitoring and troubleshooting middleware, messaging, cloud integration and file transfer services to ensure smooth business operations and service availability.

Key Responsibilities

• Operate and support Apache Kafka / Confluent Kafka environments.
• Manage and monitor AWS services such as SQS, EventBridge and Lambda.
• Operate AWS Transfer Family and SFTP-based file exchange services.
• Monitor end-to-end message and file processing flows.
• Troubleshoot message failures, queue backlogs, consumer delays and connectivity issues.
• Analyse end-to-end message flows and identify dependencies between applications and integration components.
• Support AWS S3, EFS, IAM and CloudWatch services.
• Support S3 bucket operations, file availability and access permissions.
• Identify and report storage, access and resource‑related issues.
• Perform production troubleshooting, incident management and service restoration.
• Analyse logs, investigate recurring issues and support root cause analysis.
• Coordinate with L1, L3, application and infrastructure teams.
• Follow operational procedures, SLAs and ITIL processes.

Mandatory Technical Skills

• AWS SQS, EventBridge and Lambda.
• AWS Transfer Family and SFTP.
• AWS S3, IAM and CloudWatch.
• Production support, incident management and troubleshooting.
• Basic Bash or Python scripting.

Good‑to‑Have Skills

• AS2 file transfer protocols.
• Amazon EFS.
• PostgreSQL and DynamoDB.
• REST APIs and integration platforms.
• Grafana, Elasticsearch / Kibana.Terraform and automation.

Preferred Certifications:

• Confluent Certified Administrator OR Confluent Certified Developer.

Qualifications

IT Background

Additional Information

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.