Junior Dialysis Technician

Fresenius Medical Care North America; Chennai District; On-site; INR 5,00,000 - 8,00,000; Full time

Job summary

A healthcare solutions leader in Chennai is looking for an operational manager in dialysis. Responsibilities include staff management, patient care, and maintaining clinical quality standards. The ideal candidate should demonstrate strong inventory management skills and excellent customer service. This role offers a chance to contribute to a diverse and inclusive healthcare environment.

Qualifications

• Strong background in staff and patient management in a clinical setting.
• Experience with inventory and stock management.
• Proficient in maintaining clinical quality standards.

Responsibilities

• Manage daily operations of the dialysis unit.
• Ensure compliance with clinical protocols.
• Train and mentor junior staff.
• Maintain documentation and reporting for patient care.

Skills

Staff management

Inventory management

Clinical protocol adherence

Customer service

Communication

Job description

• Operational (RO / Inventory / SCM)

  • Administration of Center, Staff management, Stock /Indent Management, Clinical Quality.
  • Patient Retention, Documentation, Grievances Redressal.
  • Accountable for smooth functioning of the Dialysis unit.
  • Staff management in the unit, attendance, Duty roaster management, leave management, grievance Redressal.

• Stock Management

  • Ensuring timely indents, maintaining stock register on daily basis, maintaining safety stock at any point of time, Physical audit of stock in every fifteen days, also sending the Delivery challans to the purchase department

• RO maintenance

  • To ensure Water Quality is maintained as per the AAMI standards.

• Documentation

  • Daily Reporting, Daily Revenue report, Medical Records (HD Sheet, RO Logbook, Reuse log book, other records). Scheduling of Patient treatments.

• Inventory HO Reporting, RO Maintenance, Machine Maintenance, Renatron Maintenance, Regeneration, Back wash. Test –TDS, Hardness.

• Clinical

  • Complete patient care by ensuring strict adherence to the clinical protocols by all the Dialysis technicians.
  • Maintaining the HD machines – Disinfection, machine log book.
  • Centre Hygiene by ensuring the tidiness is maintained by Housekeeping staff as per the standards.
  • Training and mentoring of junior technical staff.
  • Escalation of any issue /event occurred in the unit, which requires management attention /support.
  • Share and Discuss clinical related issues with the Quality team and the Nephrologists.
  • Cannulation || Connect Machine to the Patient || Monitor Patient Continuously Disconnect the Patient || Housekeeping Maintenance || Documentation
  • Personal / Patient Related (Patient history, assessment of Dry weight, Complication Management, Medication, Diet advice, Pleasing behaviour with patient, Give Moral support to the Patient)
  • Ensures provision of outstanding customer service to all external and internal customers including patients and staffs.

• Other Responsibilities

  • Develops and maintains positive relationships through effective and timely communication with all stakeholders
  • Responds, resolves and follows up on Patient treatment service issues with all stakeholders in timely manner

• Fresenius Medical Care is a global leader in providing high-quality healthcare solutions and services. We are committed to fostering an inclusive and diverse work environment where all employees are treated with respect and fairness, regardless of race, gender, caste, ethnicity, religion, disability, or any other characteristic. We believe in equal opportunities for all and celebrate diversity as a key driver of innovation and success. Our commitment to equality ensures that every individual has the opportunity to thrive.