Jr/Sr Operations Analyst

CogniSure, Inc.; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

CogniSure, Inc. is seeking a meticulous Commercial Lines Underwriting Operations Analyst in Pune to optimize processes, analyze data, and support underwriting platforms. You will drive efficiency, maintain data quality, and collaborate with internal teams to meet service levels.

The role emphasizes process improvement, data-driven decisions, and strong Excel/macros capabilities within a US P&C insurance context. A relevant degree and operations focus are preferred.

Qualifications

• MBA or Bachelor's degree required.
• Relevant US P&C Insurance knowledge is preferred.
• Experience in underwriting operations or process improvement is a plus.

Responsibilities

• Execute business processes per defined SLAs.
• Input data into Excel templates accurately.
• Maintain turnaround times and data accuracy to meet standards.
• Perform feasibility analysis to improve existing processes.
• Audit data quality and develop frameworks to enhance quality.
• Prioritize daily tasks to meet SLA requirements.
• Identify, research, and resolve process-related problems.
• Analyze, interpret, and compile information from multiple sources.
• Collaborate with internal teams via email and calls.
• Support team efforts to meet individual and team goals.
• Assist leads with business mapping and clarifications.
• Advanced Excel and macros are advantageous.

Skills

Data analysis

Process optimization

Attention to detail

SLA adherence

Education

MBA or Bachelor's degree

Tools

Excel

VBA / Macros

Job description

Job Summary

We are seeking a meticulous and process-driven Commercial Lines Underwriting Operations Analyst to join our team at CogniSure. In this role, you will play a pivotal part in ensuring the efficiency and effectiveness of our underwriting operations. Your focus will be on process optimization, data analysis, and providing operational support to enhance our platforms capabilities. If you are passionate about commercial insurance operations and process improvement, we encourage you to apply for this exciting opportunity.

Responsibilities

• Execute business processes efficiently and effectively as per agreed Service Level Agreements.
• Input data in an excel spreadsheet or any appropriate template for the task assigned.
• Ensure that turnaround time and accuracy of the work meets service standards.
• Perform feasibility analysis to identify ways to improve existing process.
• Performing audits on data quality and developing framework for improving Quality.
• Prioritize daily tasks according to detailed guidelines to meet SLA.
• Identify, research, and resolve problems.
• Ability to analyze, interpret and compile information from multiple sources.
• Collaborate with internal teams in professional manner via email and on calls.
• Handle own work in process and support team efforts to ensure that individual and team goals are met.
• Handling Team clarifications and assisting leads in Business mapping.
• Expertise in advanced Excel and macro be an added advantage.

Requirements

• Relevant US P&C Insurance

Qualifications

• M.B.A or Bachelors degree