Join the Customer Experience Team | International BPO@Bangalore

JobShop; Bengaluru; Vor Ort; INR 257.000 - 435.000; Vollzeit

Zusammenfassung

JobShop in Bengaluru is hiring for Customer Support Executives to manage an international US Voice Process from the city’s Marathahalli area. This role welcomes both freshers and experienced candidates aiming to build a career in customer service.

Role involves handling voice-based interactions, understanding customer needs, and delivering accurate solutions within process guidelines. The position offers both contract and permanent pathways with a focus on excellent communication in English.

Qualifikationen

• Good English communication skills required.
• Freshers and experienced candidates welcome.
• Candidates should be comfortable working in US shifts.

Aufgaben

• Handle customer interactions through voice support.
• Understand customer requirements and provide appropriate assistance.
• Resolve customer queries in accordance with process guidelines.
• Provide accurate information and effective solutions.
• Maintain professional communication throughout customer interactions.
• Ensure a positive customer experience

Kenntnisse

Good spoken English

Ausbildung

12th Pass / Graduate

Jobbeschreibung

Job Overview

We are hiring Customer Support Executives for an international US Voice Process in Bangalore. This is an excellent opportunity for both freshers and experienced candidates looking to build their career in customer service.

Job Details

• Role: Customer Support Executive
• Process: BESTBUY US Voice Process
• Employment Type: Contract & Permanent Opportunities
• Location: Marathahalli, Bangalore
• Shift: US Shift
• Experience: Freshers & Experienced
• Qualification: 12th Pass / Graduate
• Communication: Good spoken English required
• Transportation: 2-Way Cab Facility Available

Salary

• Freshers: 23,000
• Experienced: 34,000 39,000

Key Responsibilities

• Handle customer interactions through voice support.
• Understand customer requirements and provide appropriate assistance.
• Resolve customer queries in accordance with process guidelines.
• Provide accurate information and effective solutions.
• Maintain professional communication throughout customer interactions.
• Ensure a positive customer experience

Eligibility

• 12th Pass / Graduates can apply.
• Freshers and experienced candidates are welcome.
• Good English communication skills are required.
• Candidates should be comfortable working in US shifts.

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6