Position 1: Customer Support
Educational Qualifications
- Minimum: Bachelor’s degree in any discipline.
- Preferred: Additional certification in customer relationship management (CRM) or relevant fields.
Age Limit
- Minimum: 21 years
- Maximum: 35 years (age relaxations available as per government guidelines).
Key Responsibilities
- You have to address customer inquiries efficiently and provide solutions to issues related to banking services.
- You must assist customers with digital banking, account services, and banking policies.
- Must coordinate with internal departments to resolve customer complaints promptly.
Required Skills
- Strong verbal and written communication skills.
- Ability to work in a high‑pressure environment.
- Proficient in basic computer applications and knowledge of CRM tools.
Position 2: Business Development Executive
Educational Qualifications
- Minimum: Bachelor’s degree in business, marketing, or a related field.
- Preferred: MBA or equivalent degree for advanced roles.
Age Limit
- Minimum: 23 years
- Maximum: 40 years (relaxations may apply as per bank policy).
Key Responsibilities
- You have to develop and implement strategies to acquire new clients and maintain existing relationships.
- Must have an idea to conduct market research to identify growth opportunities and trends.
- Collaborate with the sales and marketing team to reach business objectives.
Required Skills
- Excellent networking abilities and a target‑driven mindset.
- Proficiency in Microsoft Office Suite and CRM software.
- Strong understanding of financial markets and business development techniques.
Position 3: Data Entry Operator
Educational Qualifications
- Minimum: High school diploma or equivalent.
- Preferred: Certifications in computer applications or data entry‑related fields.
Age Limit
- Minimum: 18 years
- Maximum: 30 years (with standard age relaxations as per rules).
Key Responsibilities
- You have to accurately enter, verify, and manage bank data to ensure it is correctly documented.
- You will have the responsibility to maintain confidentiality and security of banking data as per regulatory standards.
- With accuracy, you have to check data regularly and make corrections where necessary.
Required Skills
- You should be proficient in MS Office, particularly MS Excel and Word.
- You must have high attention to detail and accuracy in data handling.
- Good typing speed and familiarity with banking databases and applications.