Jio Centre Manager

Jio; Pune District; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A leading telecom company in Maharashtra is hiring a Jio Centre Manager with 10-14 years of experience in the telecom industry. The candidate will be responsible for achieving sales targets, optimizing productivity, ensuring smooth operations, and coaching team members. Ideal qualifications include a graduation degree, preferably an MBA. The role requires strong skills in project management and team leadership. This position offers the chance to influence customer retention strategies while ensuring compliance and operational excellence.

Qualifications

• 10-14 years of experience, preferably in the Telecom Industry.

Responsibilities

• Ensure sales and customer acquisition targets are met.
• Optimize cost and productivity of Jio Centre.
• Manage the seamless operation and administration of the Jio Centre.
• Adhere to statutory compliances and commercial controls.
• Liaison with channel partners to enhance productivity.
• Provide action plan for customer retention and feedback.
• Manage, coach, and motivate team members.

Skills

Managing profit and loss

Project management skills

Team management skills

Problem solving skills

Influencing and negotiation skills

Cross functional expertise

Education

Graduation degree in any discipline

Post-Graduation, MBA preferred

Job description

We at Reliance Jio are currently hiring for Jio Centre Manager.

The eligible candidate should meet the following parameters:

1. 10-14 years of experience (majorly in Telecom Industry)
2. Education: Graduation degree in any discipline, Post-Graduation, MBA preferred.

Major Job Responsibilities

1. Responsible to ensure sales and customer acquisition targets
2. Optimize cost and productivity of Jio Centre
3. Ensure seamless operation and administration of Jio Centre
4. Ensure adherence to statutory compliances and commercial controls
5. Obtain permissions required for project execution
6. Liaison with channel partners to enhance productivity
7. Provide action plan for customer retention and feedback
8. Manage, coach and motivate team members

Skills and Competencies

1. Managing profit and loss
2. Project management skills
3. Team management skills
4. Problem solving skills
5. Influencing and negotiation skills
6. Cross functional expertise