ITAM & FinOps Manager

Orange Business; Gurugram District; Hybrid; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Global opportunities

Flexible work environment (hybrid)

Professional development

Career growth within Orange

Wellbeing & inclusion programs

Referral & recognition programs

Job summary

Orange Business is seeking a senior ITAM & FinOps leader to drive enterprise asset management strategy and governance across hybrid clouds, with strong ServiceNow ITAM expertise.

You will lead budgeting, cost optimization, and vendor governance while guiding AI tokenomics adoption and cross-functional transformation. This role demands 10–15+ years in ITAM/FinOps and a deep Azure background.

Qualifications

• Bachelor's degree or higher in IT/engineering.
• 10–15+ years IT experience with leadership in ITAM and Cloud FinOps.
• Experience implementing enterprise-wide ServiceNow ITAM solutions.
• Strong governance, transformation, and cross-functional program leadership.
• Hybrid Cloud environments expertise, especially Microsoft Azure.

Responsibilities

• Define and lead enterprise ITAM strategy, governance framework, policies, and operating model.
• Manage lifecycle of software, hardware, and cloud assets across on-premises and hybrid cloud environments.
• Drive software license compliance, audit readiness, vendor governance, and asset lifecycle management.
• Establish enterprise KPIs, reporting, and continuous improvement initiatives.
• Lead implementation, enhancement, and governance of ServiceNow ITAM (SAM Pro, HAM Pro, CMDB, Discovery, Asset Workspaces).
• Establish and mature FinOps for hybrid cloud, with emphasis on Microsoft Azure, budgeting and cost governance.
• Drive AI tokenomics adoption and governance for enterprise services.
• Lead and mentor ITAM and FinOps teams; collaborate with CIO, Finance, Procurement, Security, and Infrastructure teams.

Skills

IT Asset Management

Cloud FinOps

Leadership

Executive Reporting

Stakeholder Management

Vendor & Contract Management

ITIL & ITSM

Education

Bachelor's degree in Information Technology / Computer Science / Engineering

Tools

ServiceNow SAM Pro

ServiceNow HAM Pro

Discovery

CMDB

Software Asset Workspace

Hardware Asset Workspace

Azure

Job description

About Us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About The Role

IT Asset Management & Governance

• Define and lead the enterprise ITAM strategy, governance framework, policies, and operating model.
• Manage the complete lifecycle of software, hardware, and cloud assets across on-premises and hybrid cloud environments.
• Drive software license compliance, optimization, audit readiness, vendor governance, and asset lifecycle management.
• Establish enterprise KPIs, reporting, and continuous improvement initiatives.

ServiceNow ITAM Leadership

• Lead implementation, enhancement, and governance of ServiceNow ITAM, including SAM Pro, HAM Pro, CMDB, Discovery, Software Normalization, and Asset Workspaces.
• Ensure high-quality asset visibility through integrations with cloud platforms, procurement, identity management, and endpoint management tools.
• Drive ITAM process standardization and automation across the organization.

Cloud FinOps (Hybrid Cloud & Azure)

• Establish and mature the organization's FinOps capability across hybrid cloud environments (Private and Public), with primary responsibility for Microsoft Azure.
• Drive budgeting, forecasting, chargeback/showback, tagging governance, cost allocation, rightsizing, Reserved Instances, Savings Plans, and cloud financial governance.
• Partner with Cloud Engineering and Finance teams to optimize cloud investments while maintaining performance and business value.

AI & Tokenomics

• Drive adoption of Generative AI and intelligent automation within ITAM and FinOps.
• Define and implement Tokenomics governance, including AI token consumption monitoring, allocation, budgeting, optimization, and chargeback for enterprise AI services.
• Identify AI-driven opportunities for license optimization, cloud cost reduction, anomaly detection, predictive forecasting, and operational automation.

Leadership & Stakeholder Management

• Lead and mentor a high-performing ITAM and FinOps team.
• Collaborate with CIO, Finance, Procurement, Security, Infrastructure, Architecture, and Application teams to deliver strategic technology initiatives.
• Provide executive-level reporting, insights, and recommendations to senior leadership.

Required Qualifications

About you

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 10–15+ years of IT experience, including significant leadership experience in IT Asset Management and Cloud FinOps.
• Proven experience implementing enterprise-wide ServiceNow ITAM solutions.
• Strong experience managing Hybrid Cloud environments, with deep expertise in Microsoft Azure.
• Experience leading enterprise governance, transformation, and cross-functional programs.Required Skills & Expertise
• Enterprise IT Asset Management (SAM & HAM)
• ServiceNow SAM Pro, HAM Pro, Discovery, CMDB, Software Asset Workspace, Hardware Asset Workspace
• ITAM Governance, Asset Lifecycle Management & Software License Compliance
• Hybrid Cloud & Microsoft Azure FinOps
• Cloud Budgeting, Forecasting, Chargeback/Showback & Cost Optimization
• AI Tokenomics (usage tracking, budgeting, optimization, and chargeback)
• Generative AI & Intelligent Automation
• Vendor & Contract Management
• Executive Reporting & Financial Analysis
• Team Leadership & People Development
• Stakeholder Management & Executive Communication
• ITIL and IT Service Management best practices

You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.

What We Offer

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
• Reward programs: Employee Referral Program, Change Maker Awards

Only Your Skills Matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.