IT Team Lead - Compute and Storage

Mott MacDonald; Bengaluru; Hybrid; INR 3,500,000 - 7,000,000; Full time

Benefits offered by this job

Critical illness and compassionate lea

Paternity Leave

Group medical insurance coverage

Career mobility options

Global employment opportunities

Global collaboration and knowledge分享

Job summary

Flexible working at Mott MacDonald Bengaluru: an IT Team Lead for Compute & Storage will lead a global compute/storage function, shaping strategy and delivering high‑quality services across Azure and on‑prem Windows Server environments.

You will blend hands‑on technical leadership with people management, guide automation and IaC initiatives, and ensure security, cost, and performance targets are met, while driving continuous improvement across the team.

Qualifications

• Educated to bachelor’s degree level, preferably in an IT or engineering discipline.
• Formal accreditation in ITIL v3, ITIL 4, or another best‑practice framework.
• Experience operating within complex organisations and managing or coordinating global teams.
• Experience with Microsoft cloud cost optimisation.
• Knowledge of containerisation platforms (e.g., Kubernetes, AKS).
• Experience with Infrastructure‑as‑Code tools (e.g., Terraform, Bicep, ARM Templates).
• Knowledge of Azure cloud capabilities, including Microsoft Graph and API integration, with experience defining how these support enterprise infrastructure strategies.
• Knowledge of Disaster Recovery (DR) and Business Continuity processes, ideally with experience contributing to or reviewing DR/BCP designs.

Responsibilities

• Lead, coach, and develop a team of Compute and Storage specialists, fostering a culture of accountability, collaboration, and continuous learning.
• Conduct regular one‑to‑ones, performance reviews, and development conversations, setting clear objectives aligned to team and organisational goals.
• Manage team capacity, workload allocation, and priorities to ensure effective delivery across BAU operations, incidents, and project work.
• Champion a culture of inclusion, wellbeing, and professional development, ensuring people feel empowered, supported, and inspired to deliver their best.
• Act as a visible leader within the wider IT function, representing the Compute and Storage team in cross‑functional forums and leadership discussions.
• Set and maintain technical standards, best practices, and architectural direction for compute and storage platforms, including Azure and Windows Server.
• Act as the senior technical escalation point for complex incidents, problems, and changes, driving resolution and ensuring high‑quality root cause analysis.
• Provide oversight and quality assurance for 4th‑line support across cloud and on‑ premises infrastructure, ensuring environments remain current, secure, and optimised.
• Own the team’s contribution to cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategic objectives.
• Oversee IAM activities (Active Directory, Entra ID), ensuring robust authentication and authorisation across all platforms.
• Monitor and drive the optimisation of cost, performance, and capacity across compute and storage services, proactively identifying and addressing issues.
• Contribute to the strategic roadmap for compute and storage, identifying opportunities for innovation, automation, and service improvement.
• Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing required controls.
• Report on team performance, service metrics, and improvement initiatives to senior leadership.
• Drive adoption of automation and Infrastructure‑as‑Code practices to improve efficiency and reduce manual effort.

Skills

Azure

Active Directory

Entra ID

Windows Server

Compute & Storage

Infrastructure leadership

ITIL v3/ITIL 4

Cloud cost optimisation

Kubernetes

Terraform

Education

Bachelor's degree

Tools

Terraform

Bicep

ARM Templates

Job description

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Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.

We are a team of over 20,000 experts working across the world in more than 50 countries.
We are proud to be part of an ever-changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.

Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant.

Job Description

We have an opportunity foranITTeam Lead–Compute & Storageto join our global team.

TheIT Team Lead – Compute & Storagewillbe responsible forthe day ‑ to ‑ day management of the team, setting technical direction, and ensuring the delivery of high ‑ quality compute and storage services across our Microsoft Azure and on ‑ premises Windows Server environments.

You will combine hands‑on technicalexpertisewith effective people leadership to drive service excellence, operational resilience, and continuous improvement. Acting as the primary point of escalation for the team, you will champion standards and best practices while ensuring alignment between technical delivery and broader organisational strategy.

This is a pivotal role for someone who thrives on building high ‑ performing teams, solving complex infrastructure challenges, and shaping the future of cloud and on ‑ premise compute and storage platforms within a dynamic organisation.

Key duties and responsibilities include:

• Lead, coach, and develop a team of Compute and Storage specialists, fostering a culture of accountability, collaboration, and continuous learning.
• Conduct regular one ‑ to ‑ ones, performance reviews, and development conversations, setting clearobjectivesaligned to team and organisational goals within the Connected Conversations framework.
• Manage team capacity, workload allocation, and priorities to ensure effective delivery across BAU operations, incidents, and project work.
• Champion a culture of inclusion, wellbeing, and professional development, ensuring people feel empowered, supported, and inspired to deliver their best.
• Act as a visible leader within the wider IT function,representingthe Compute and Storage team in cross ‑ functional forums and leadership discussions.
• Set andmaintaintechnical standards, best practices, and architectural direction for compute and storage platforms, including Azure and Windows Server.
• Act as the senior technical escalation point for complex incidents, problems, and changes, driving resolution and ensuring high ‑ quality root cause analysis.
• Provide oversight and quality assurance for 4th ‑ line support across cloud and on ‑ premises infrastructure, ensuring environmentsremaincurrent, secure, and optimised.
• Own the team’s contribution to cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategicobjectives.
• Oversee IAM activities (Active Directory, Entra ID), ensuring robust authentication and authorisation across all platforms.
• Monitor and drive the optimisation of cost, performance, and capacity across compute and storage services, proactivelyidentifyingand addressing issues.
• Contribute to the strategic roadmap for compute and storage,identifyingopportunities for innovation, automation, and service improvement.
• Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing required controls.
• Report on team performance, service metrics, and improvement initiatives to senior leadership.
• Drive adoption of automation and Infrastructure ‑ as ‑ Code practices to improve efficiency and reduce manual effort.

Candidate Specification:

• Demonstrable experience leading and developing a technical infrastructure team, witha track recordof building high ‑ performing, collaborative teams.
• Strong technical background in compute and storage environments, including Azure, Active Directory, Entra ID, and on ‑ premises Windows Server.
• Proven experience providing advanced technical support and problem resolution for complex compute and storage platforms.
• Strong technical leadership with the ability to set standards, drive alignment, and support service excellence across distributed environments.
• Strategic mindset with experience influencing operational planning, transformation initiatives, and continuous service improvement.
• Skilled in stakeholder engagement and communication, able to advise, negotiate, and manage expectations across all levels of the organisation.
• Demonstrated capability in risk identification, escalation management, and effective decision ‑ making under pressure.
• Commitment to operational maturity and service evolution through data ‑ driven insights, innovation, and process optimisation.
• Educated to bachelor’s degree level, preferably in an IT or engineering discipline.
• Formal accreditation in ITIL v3, ITIL 4, or another best ‑ practice framework.
• Experienceoperatingwithin complex organisations and managing or coordinating global teams.
• Experience with Microsoft cloud cost optimisation.
• Knowledge of containerisation platforms (e.g., Kubernetes, AKS).
• Experience with Infrastructure ‑ as ‑ Code tools (e.g., Terraform, Bicep, ARM Templates).
• Knowledge of Azure cloud capabilities, including Microsoft Graph and API integration, with experience defining how these support enterprise infrastructure strategies.
• Knowledge of Disaster Recovery (DR) and Business Continuity processes, ideally with experience contributing to or reviewing DR/BCP designs.
• Experience contributing to technical roadmaps, service improvement plans, or modern workplace strategies.
• Experience leading or supporting cross ‑ team collaboration across Security, Operations, IT Customer Success, and Architecture.
• Exposure to vendor management, licensing discussions, or product selection processes.
• Experienceparticipatingin audit/compliance reviews, providing evidence from a compute and storage perspective.

Personal Attributes:

• Passionate about technology and learning.
• Ability to balance demands and priorities and think clearly under pressure.
• Attention to detail and a focus on quality.
• Excellent conflict resolution, communication, and collaboration skills.
• Logical and analytical approach to solving problems.

Flexible working

At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Our benefits package is designed to enhance your experience:

• Critical illness and compassionate leave
• Paternity Leave
• Group term life insurance, and Group medical insurance coverage
• Career mobility options
• Short and Long-term global employment opportunities
• Global collaboration and knowledge sharing

Employment Compliance Requirement

As part of our global compliance requirements, all candidates must hold a valid Right to Work (RTW) document in India, which will be verified during the recruitment process.
Acceptable documents include a Passport, Voter ID, or Birth Certificate.
By applying, you confirmthat you can provide valid documentation if and when required.