IT Support Services lead (Cybersecurity)

Universal Electronics; Bengaluru; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

Universal Electronics in Bengaluru, India, seeks a senior cybersecurity architect to lead enterprise security strategy and architecture across on‑prem and cloud environments.

You will manage Palo Alto Firewalls, Prisma Access, Cortex XDR/XSOAR, implement SIEMs, drive SOC operations, and oversee threat hunting, incident response, and governance.

The role requires strong leadership to mentor teams, coordinate with the service desk and apps teams, and ensure compliance with GDPR, HIPAA and ISO 27001.

Qualifications

• Bachelor's degree in Computer Science or IT Engineering.
• 10–15 years cybersecurity experience.
• Hands-on with Palo Alto, Cortex, Prisma technologies.
• Proficient in SIEM tools and SOC operations.
• Knowledge of GDPR, HIPAA, ISO 27001 and risk management.

Responsibilities

• Lead enterprise cybersecurity architecture and strategy.
• Drive SOC operations including monitoring and incident response.
• Implement security controls across IAM, end‑points, and VPNs.
• Perform threat hunting, incident investigations, and analysis.
• Oversee governance, risk, and audit readiness.

Skills

Cybersecurity architecture

SOC operations

Palo Alto

Cortex XSOAR

SIEM tools

Threat hunting

IAM

Zero Trust

Governance & compliance

Education

Bachelor's degree Computer Science or IT Engineering

Certifications in IT Security or Management

CISSP, CISA, CCSP, PCNSE, CCNP Security, ISO 27001 Lead Implementer/Auditor

Tools

Palo Alto

Prisma Access

Cortex XSOAR

Microsoft Sentinel

Splunk

QRadar

Defender

Proofpoint

Mimecast

Job description

Requirements:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Lead enterprise cybersecurity architecture and strategy
• Manage Palo Alto Firewalls, Prisma Access, Cortex XDR and XSOAR
• Drive SOC operations including monitoring and incident response
• Implement SIEM tools such as Microsoft Sentinel, Splunk, QRadar
• Perform threat hunting, incident investigations, and analysis
• Implement Email Security solutions including Defender, Proofpoint, Mimecast
• Manage Endpoint Security (EDR/XDR)
• Conduct vulnerability assessments and risk mitigation
• Define and enforce security policies and governance
• Lead IAM solutions (MFA, SSO, PAM)
• Ensure compliance (GDPR, HIPAA, ISO 27001)
• Support audits and compliance reporting
• Implement Zero Trust security architecture
• Automate security using SOAR (Cortex XSOAR)
• Mentor and lead security teams
• Serve as Technical Liaison and Advisory to the Service Desk and Applications team for any technical challenges issues

Requirements:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Lead enterprise cybersecurity architecture and strategy
• Manage Palo Alto Firewalls, Prisma Access, Cortex XDR and XSOAR
• Drive SOC operations including monitoring and incident response
• Implement SIEM tools such as Microsoft Sentinel, Splunk, QRadar
• Perform threat hunting, incident investigations, and analysis
• Implement Email Security solutions including Defender, Proofpoint, Mimecast
• Manage Endpoint Security (EDR/XDR)
• Conduct vulnerability assessments and risk mitigation
• Define and enforce security policies and governance
• Lead IAM solutions (MFA, SSO, PAM)
• Ensure compliance (GDPR, HIPAA, ISO 27001)
• Support audits and compliance reporting
• Implement Zero Trust security architecture
• Automate security using SOAR (Cortex XSOAR)
• Mentor and lead security teams
• Serve as Technical Liaison and Advisory to the Service Desk and Applications team for any technical challenges issues

Qualifications / Skills:

• Formal Education & Certification
• Bachelor's degree Computer Science of IT Engineering
• Certifications in Business Administration, Project Management, or IT Security or Management are a plus.
• Knowledge & Experience
  • 10-15 years Cybersecurity experience
  • Hands‑on Palo Alto, Cortex, Prisma
  • SIEM tools expertise
  • SOC operations and incident response experience
  • Email and Endpoint Security expertise
  • IAM, Cloud Security, Zero Trust knowledge
  • Strong analytical and troubleshooting skills
• Preferred Certifications
  • CISSP, CISA ,CCSP
  • PCNSE, CCNP Security
  • ISO 27001 Lead Implementer/Auditor
• Compliance & Frameworks
  • GDPR, HIPAA, ISO 27001
  • NIST, CIS Controls, Zero Trust
  • Risk management and audit experience

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.