IT Software Engineer

123 Cisco Systems (India) Private Limited; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Cisco Systems (India) Private Limited in Bengaluru is seeking an experienced Software Engineer with GTM domain expertise to configure and enhance the Oracle Trade Management system and drive regulatory compliance solutions.

You will partner with Trade Compliance and IT teams to implement changes, troubleshoot production issues, and advance automation using GenAI tools and enterprise data sources. Strong SDLC and agile practice experience are required.

Qualifications

• Bachelor’s degree with 5+ years of hands-on experience in Oracle Global Trade Management system
• Proficient in GTM, GTM Agents, saved Queries/conditions, Screen sets, SQL, PL/SQL, Oracle Workflow, and web service integrations.
• Design and implement technical solution in Oracle Global Trade management (GTM)
• Experience integrating GTM with ERP and other boundary systems
• Work with xml, JSON, REST/SOAP API, web services, and integration frameworks
• Strong trade/functional knowledge of import/export compliance, restricted‑party screening, Compliance Screening, product/HTS classification, country of origin, trade agreements, licence management, Custom and trade transactions, etc.
• Experience with CI/CD pipelines using Jenkins, GitHub, GitLab CI, and DevOps
• Practical experience using GenAI tools (Copilot, Cursor, etc.) to accelerate development work
• Hands‑on experience building MCP tools, Servers, and Agents.
• Experience working in Agile/Scrum environments

Responsibilities

• Partner with Trade Compliance stakeholders to understand regulatory changes and translate them into effective system configurations.
• Participate in testing, validation, development, and ongoing support of trade compliance system enhancements.
• Troubleshoot system issues and provide timely solutions to minimise business and compliance risk.
• Continuously improve the Trade Management platform to increase automation, efficiency, and responsiveness to regulatory changes.
• Design, develop, and optimise in‑app and role‑based AI Agents with secure, scalable semantic layers, multi‑agent protocols, and agent training features.
• Lead implementation of agentic frameworks (langraph, langchain, LLMs) to enable robust Ask/Respond capabilities using enterprise data sources.
• Remain current with SDLC and agile engineering practices; troubleshoot complex production issues.

Skills

GTM

SQL

PL/SQL

Oracle Workflow

REST/SOAP API

XML/JSON

CI/CD

GenAI tools

Agile/Scrum

Troubleshooting

Education

Bachelor's degree in GTM or related field

Master's degree (preferred)

Tools

GTM Agents

ERP integrations

Web services frameworks

Job description

Meet the Team

Join the Supply Chain Trade and Logistics IT at Cisco and help drive innovation in our Supply Chain IT systems. You will be part of an experienced team responsible for continuously enhancing, maintaining, and evolving the Oracle Trade Management system to support changing global trade requirements. You will work closely with trade compliance business and IT teams to ensure the system remains aligned with current global trade regulations, sanctions, tariffs, and trade restrictions. The team plays a critical role in responding quickly to changes in the global trade environment by configuring and implementing new regulatory requirements within the Oracle Trade Management System to ensure the organisation remains compliant with applicable global trade policies. We value fresh perspectives, foster a culture of collaboration and continuous learning, and prioritise work-life balance. If you’re ready to use your skills to solve real‑world challenges and be part of something bigger, we want you on our team.

Your Impact

As an experienced Software Engineer with domain expertise, you possess a deep passion for solving complex business problems. You are required to partner with Trade Compliance business stakeholders to understand regulatory changes and translate them into effective system configurations and solutions. You thrive in collaborative settings, working effectively with stakeholders to deliver growth and value across projects. Possesses strong communication and collaboration skills, essential for cross‑functional team success. Participate in testing, validation, development, and ongoing support of trade compliance system enhancements. Troubleshoot system issues and provide timely solutions to minimise business and compliance risk. Continuously improve the Trade Management platform to increase automation, efficiency, and responsiveness to regulatory changes. Design, develop, and optimise in‑app and role‑based AI Agents with secure, scalable semantic layers, multi‑agent protocols, and agent training features. Lead implementation of agentic frameworks (langraph, langchain, LLMs) to enable robust Ask/Respond capabilities using enterprise data sources. An expert in the software development lifecycle (SDLC) and agile engineering practices, staying current with industry trends. A skilled troubleshooter who performs root cause analysis and implements fixes for complex production issues.

Minimum Qualifications

• Bachelor’s degree with 5+ OR Master’s with 3+ years of hands‑on experience in Oracle Global Trade Management system
• Proficient in GTM, GTM Agents, saved Queries/conditions, Screen sets, SQL, PL/SQL, Oracle Workflow, and web service integrations.
• Design and implement technical solution in Oracle Global Trade management (GTM)
• Experience integrating GTM with ERP and other boundary systems
• Work with xml, JSON, REST/SOAP API, web services, and integration frameworks
• Strong trade/functional knowledge of import/export compliance, restricted‑party screening, Compliance Screening, product/HTS classification, country of origin, trade agreements, licence management, Custom and trade transactions, etc.
• Experience with CI/CD pipelines using Jenkins, GitHub, GitLab CI, and DevOps
• Practical experience using GenAI tools (Copilot, Cursor, etc.) to accelerate development work
• Hands‑on experience building MCP tools, Servers, and Agents.
• Experience working in Agile/Scrum environments

Preferred Qualifications

• Working experience on Prompt engineering, LLMs, RAG / AI‑assisted automation
• Relevant certifications in Oracle, Cloud technologies, and AI/ML.
• Experience with cloud platforms such as Oracle Cloud, AWS, and Azure is plus
• Experience with REACT, RPA technologies, Mongo, Snowflake
• Proficiency in Generative AI (Gen AI Green Belt), MCP tools and Data Science & Security Green Belts

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together, and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organisations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all.

Take your next step and be you, with us!