IT Professionals - Junior to Senior Roles in Chennai

New Era Solutions; Chennai District; Hybrid; INR 4,00,000 - 20,00,000; Full time

Job summary

A leading IT services provider is expanding its team in Chennai, hiring for various hybrid IT roles from IT Trainees to Senior Engineers and Architects. The ideal candidates will possess strong technical skills, proactive mindsets, and clear communication abilities. Responsibilities include managing incidents, troubleshooting systems, and leading teams. Certifications such as Azure and Security+ are preferred. Located in a fast-scaling organization, this role offers direct exposure to Canadian and US teams.

Benefits

Direct exposure to Canadian & US teams

Fast promotions in a fast-scaling organization

Strong governance and engineering culture

Qualifications

• Experience level from Trainees (0-2 years) to VP of Managed Services (12-20 years).
• Candidates with MSP/NOC/SOC backgrounds preferred.

Responsibilities

• Manage incidents, alerts, and service requests.
• Troubleshoot systems, networks, and cloud environments.
• Perform monitoring, patching, and change tasks.
• Handle SOC monitoring and incident response.
• Lead teams, ensure SLAs, and manage escalations.

Skills

Strong technical fundamentals

Proactive customer-focused mindset

Clear communication

Ability to work in a 24×7 global model

MSP/NOC/SOC experience

Leadership capability

Education

Certifications like Azure/CCNA/ITIL/Security+

Tools

Azure

VMware

Palo Alto

Fortinet

CrowdStrike

Sentinel

M365

Job description

Join Supra ITS: We Are Hiring PAN-India for Hybrid IT Roles at Our Atomic North Satellite Office in Chennai.

Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world-class global delivery team at Atomic North.

LOCATION – CHENNAI, TAMILNADU

ABOUT SUPRA ITS

Founded in 1999, Supra ITS has grown into a globally trusted IT partner delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) services. Headquartered in Brampton, Ontario, Supra ITS operates across Canada, the United States, the United Kingdom, and India.
Our Network Operations Centers (NOCs) in Canada and India provide 24×7 coverage, ensuring operational continuity and exceptional client experience.

Supra’s end-to-end service portfolio spans infrastructure management, private and hybrid cloud, security operations, service desk, and disaster recovery. With a security-first, SLA-driven approach, Supra ITS takes complete ownership of its clients’ IT environments, enabling them to focus on business growth while we ensure reliability, security, and scalability.

CANON PARTNERSHIP

In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America.
Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy.

Learn more at www.supraits.com

ABOUT ATOMIC NORTH

Atomic North is the India-based subsidiary of Supra ITS, serving as the global delivery and operations center behind Supra’s Managed IT, Application Services, and BPO businesses.

As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams.

As Supra ITS scales rapidly across North America in partnership with Canon, Atomic North is expanding its team in India to support the company’s next phase of growth, maturity, and operational excellence.

OPEN POSITIONS

Entry Level: IT Trainees, Service Desk / NOC / SOC Trainees

IT Operations & Infrastructure: Service Desk Analysts, NOC Analysts, Systems & Network Engineers, Cloud Engineers (Azure/O365/VMware)

Cybersecurity: SOC Analysts, Security Engineers

Senior Technical Roles: Windows/Linux/Cloud Specialists, Network/Security Specialists

Architects: Systems, Network, Cloud, Security Architects

Leads & Managers: NOC/SOC/Service Desk Team Leads, Service Delivery Managers, Operations Managers

VP of Managed Services.

WHY JOIN ATOMIC NORTH

• Direct exposure to Canadian & US teams
• Modern tools: Azure, VMware, Palo Alto, Fortinet, CrowdStrike, Sentinel, M365
• Fast promotions in a fast-scaling organization
• Strong governance and engineering culture

WHAT WE LOOK FOR

• Strong technical fundamentals
• Proactive, customer-focused mindset
• Clear communication
• Ability to work in a 24×7 global model
• For senior roles: MSP/NOC/SOC experience + leadership capability.

KEY RESPONSIBILITIES (SUMMARY)

• Manage incidents, alerts, and service requests
• Troubleshoot systems, networks, and cloud environments
• Perform monitoring, patching, and change tasks
• Handle SOC monitoring and incident response
• Lead teams, ensure SLAs, and manage escalations (for managers)

EXPERIENCE & QUALIFICATIONS

Hiring across:

• 0–2 years: Trainees, L1
• 2–6 years: L2 Engineers
• 6–12 years: Senior Engineers, Leads
• 12–20 years: Architects, Managers

Preferred: MSP/NOC/SOC backgrounds; certifications like Azure/CCNA/ITIL/Security+

HOW TO APPLY

We thank all applicants; only shortlisted candidates will be contacted.
If you require accommodation during the recruitment process, please inform us.