IT Operations Engineer

IMC Trading; Mumbai City; On-site; INR 700,000 - 1,200,000; Full time

Job summary

IMC Trading in Mumbai, India seeks an Operations Engineer to diagnose and resolve IT issues across desktop, server and network domains. You will work with teams to maintain and support enterprise systems, ensuring high availability and excellent user experience.

The role emphasizes hands-on installation, maintenance, and deployment of desktop applications, cloud technologies, and AV systems, with strong customer service and a high degree of autonomy in a fast-paced environment.

Qualifications

• B. Sc IT or a similar degree is required.
• 3–5 years of relevant work experience.
• Knowledge of Windows, Mac; Linux is a plus.
• Proactive with strong prioritization and problem-solving.

Responsibilities

• Support desktop and core infra components for users.
• Install, modify and repair hardware and software.
• Utilize JIRA to track and resolve issues.
• Assist in facilities with desk moves.

Skills

Troubleshooting

Desktop support

Customer service

Windows

Mac OS

Linux

Education

B. Sc IT or similar degree

Tools

JIRA

Job description

Job Description:

Operations Engineer at IMC:

You will collaborate with IMC employees throughout the organisation to diagnose, troubleshoot, and correct issues that interfere with access to critical enterprise systems. Daily responsibilities include implementation, maintenance and support for desktops, user devices, servers, and the network where applicable. You will be expected to provide excellent customer service and support in a fast paced and demanding environment. You’ll have a high level of autonomy and responsibility to provide an IT environment with the aim to exceed your user’s expectations.

Your Core Responsibilities:

• Support the physical and virtual desktop trading environment, core infra components likeemail and DNS, Directory Management, Cloud Technologies, phone & videocommunication systems and end user devices like tablets, mobile phones and laptops
• Oversee deployment and updates of the newest enterprise level technologies such asAdobe, Java, Microsoft, and other desktop applications
• Install, modify and repair computer hardware and software (including servers, desktopand printers).
• Support IMC’s state of the art Audio and Visual technology systems.
• Inventory and capacity management
• Troubleshoot, elevate and document computer network issues.
• Ensure timely and organized resolution of issues via JIRA ticketing system.
• Assist in-house Facilities Management with execution of desk and physical equipmentmoves

Your Skills and Experience:

• B. Sc IT or a similar degree with 3 to 5 years of work experience in the similar role
• Knowledge of Windows and Mac Operating Systems. Linux experience would beconsidered a plus
• You are a self-starter with sense of urgency and strong prioritization skills. Pro-active,pragmatic and will not shy away from getting your hands dirty
• Excellent trouble-shooting and diagnostic skills; ability to solve problems creatively andproactively. Have a desire to learn new skills and evolve as IMC introduces newtechnologies to the environment.

About Us

IMC is a research-driven trading firm where quantitative modeling, machine learning, and engineering shape how modern markets are traded. A stabilizing force in markets since 1989, we provide liquidity across trading venues, delivering the best outcome in value and risk management to investors. Using our own technology and capital, we build proprietary systems and algorithms that operate across global markets. Our researchers, traders, and engineers work as a collective, combining rapid experimentation, advanced infrastructure, and real-time feedback to turn insight into execution and execution into advantage.