It Manager

Gateway Financial; Kolkata District; On-site; INR 508,000 - 608,000; Full time

Job summary

Gateway Financial Services Limited (GFSL) invites applications for an IT Manager role focused on capital markets technology. You will lead hands-on support for exchange connectivity, front-office trading systems and algo-trading platforms, ensuring reliability and integration across DP systems and trading infrastructure.

The role requires experience in live trading environments, strong troubleshooting skills and the ability to coordinate with exchanges and vendors.

Qualifications

• Prior experience in stock broking, securities or capital-markets tech
• Hands-on experience with live algo-trading systems
• Knowledge of exchange infrastructure and connectivity
• Ability to troubleshoot trading-critical technology issues independently
• Understanding of servers, networks, interfaces, monitoring, backups and recovery processes
• Strong ownership, communication and incident-escalation skills

Responsibilities

• Manage exchange servers, connectivity, interfaces and trading infrastructure
• Monitor availability and resolve trading incidents during market hours
• Coordinate with exchanges, vendors and partners on connectivity changes and upgrades
• Provide hands-on support for front-office dealing terminals and algo-trading systems
• Coordinate DP/depository systems integration with trading and back-office apps
• Ensure backup, restoration and business-continuity checks for critical applications

Skills

Algo trading

Exchange connectivity

Trading infrastructure

Incident management

Vendor coordination

Education

Degree or diploma in IT/CS/ Electronics/ Networking

Tools

OMS

RMS

FIX/API connectivity

DP systems

Job description

Job Description

IT Manager Capital Markets Technology

Gateway Financial Services Limited (GFSL)

Designation

Department

Location

IT Manager

Information Technology

Kolkata Head Office

Director / Management

Reporting To

Compensation

50,000+ per month, depending on relevant experience and technical capability

1. Role Overview

GFSL is seeking a hands-on IT Manager with proven experience in a stock broking, securities, capital-markets or similar digital trading-platform business. The candidate must have practical experience supporting an environment in which algorithmic trading systems are actively deployed. The role will focus on the reliability, integration, support and day-to-day technical management of exchange connectivity and trading infrastructure, front-office dealing systems, algo-trading platforms and depository participant (DP) systems. This is a specialist capital-markets technology role, not a general IT support position. Direct, relevant industry experience and the ability to troubleshoot trading-critical systems are essential.

2. Key Responsibilities

A. Exchange Infrastructure & Trading Connectivity

• Manage and support exchange-related servers, connectivity, interfaces and supporting infrastructure for applicable exchanges and segments, including NSE, BSE, MCX and their relevant trading systems.
• Monitor system availability, connectivity, performance and readiness before and during market hours; promptly investigate and resolve trading-impacting incidents.
• Coordinate with exchanges, vendors, network providers and application partners on connectivity issues, technical changes, testing, upgrades and incident resolution.
• Maintain documented escalation procedures, incident logs, system checks and recovery arrangements for critical trading infrastructure.

B. Front-office, Dealing & Algorithmic Trading Systems

• Provide hands-on technical support for dealer terminals, front-office trading applications, order-routing interfaces and related systems.
• Support algorithmic trading infrastructure and platforms that are actively used in a live trading environment. Prior experience in a firm where algo strategies are operational is mandatory.
• Understand the technical flow of orders from front-office/algo systems to the relevant exchange gateways and associated monitoring, logs, connectivity and failure points.
• Troubleshoot order-flow interruptions, application or server issues, latency/connectivity problems and system integration failures, coordinating with vendors or developers where required.
• Support controlled testing, deployment and change management for trading-system updates, ensuring appropriate checks and rollback/escalation plans.

C. DP, Back-office & System Integration

• Manage technical support and coordination for DP/depository systems and their interfaces with trading, back-office and other business applications.
• Maintain an end-to-end understanding of the firm’s key systems, dependencies, data flows, access requirements and integration points.
• Coordinate with software providers and internal teams to resolve application issues, maintain system continuity and support required upgrades or integrations.
• Ensure appropriate backup, restoration and business-continuity arrangements for critical applications and data, with recovery checks documented.

D. Infrastructure, Access & Information Security

• Oversee servers, workstations, local network, internet links, endpoint systems, user access and essential IT infrastructure supporting business operations.
• Maintain appropriate user access controls, privileged-access discipline, data confidentiality and secure handling of client and business information.
• Coordinate cybersecurity measures, vulnerability remediation, patch management and security updates as required. These are supporting responsibilities; hands-on capital-markets systems experience is the primary selection criterion.
• Maintain asset inventories, software/licence records, vendor contacts, system documentation and basic IT control records.

E. Vendor Management & Operational Support

• Act as the primary technical coordinator with exchange-related technology vendors, trading-platform providers, algo vendors, DP-system providers and other IT partners.
• Track service issues and resolution timelines, elevate recurring failures and ensure vendors provide effective technical support.
• Provide clear updates to management on incidents, root causes, system risks, planned changes and technology requirements.
• Support business expansion and new system integrations by assessing technical requirements, dependencies, implementation risks and ongoing support needs.

3. Mandatory Candidate Requirements

• Prior experience in a stock broking firm, securities business, capital-markets technology provider or a closely comparable digital trading-platform business.
• Mandatory hands-on experience in a firm where algorithmic trading systems are actively running in a live or production environment.
• Strong practical understanding of exchange trading infrastructure and connectivity, front-office/dealing terminals, algo-trading systems and DP/depository applications.
• Ability to troubleshoot trading-critical technology issues independently and coordinate effectively with specialist vendors and technical teams.
• Working knowledge of servers, operating systems, networking, application interfaces, system monitoring, backups and recovery processes.
• Strong ownership, problem-solving, communication and incident-escalation skills; able to work under time pressure during market hours.

4. Preferred Qualifications & Experience

• Degree or diploma in Information Technology, Computer Science, Electronics, Networking or a related discipline; equivalent relevant industry experience may also be considered.
• Relevant experience in a stock broker or trading-platform environment is strongly preferred over general corporate IT experience.
• Experience with exchange member infrastructure, order-management systems (OMS), risk-management systems (RMS), FIX/API connectivity or vendor-integrated trading platforms will be an advantage.
• Exposure to cybersecurity, patch management, disaster recovery and business-continuity controls is beneficial but secondary to the mandatory trading/algo systems experience.

5. Key Performance Expectations

• Reliable readiness and availability of critical trading systems before market opening.
• Prompt identification, escalation and resolution of trading-impacting incidents, with clear incident records and root-cause follow-up.
• Stable support for dealing terminals, live algo-trading systems, exchange connectivity and DP applications.
• Effective coordination with vendors and timely closure of critical technical issues.
• Accurate and up-to-date system documentation, access records, backup checks and recovery procedures.

6. Compensation

Budgeted compensation: 50,000+ per month, depending on relevant capital-markets experience, hands-on technical capability and suitability for the role.

7. Ideal Candidate

The ideal candidate is a technically strong, hands-on professional who has worked within a live stock-broking or capital-markets environment and understands how exchange connectivity, dealing terminals, algorithmic trading and DP systems operate together. Candidates with only general office IT support experience, without direct algo-trading and trading-platform exposure, will not meet the core requirement.