Investment Banking Division- Client Services Operations -Vice President

Goldman Sachs; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Goldman Sachs in Bengaluru seeks a Transactions Banking Operations professional to join the new Product Services team. You will drive operating model improvements and enable scalable delivery across onboarding, implementation, testing, go-live and post-go-live support.

You will collaborate with product, risk and engineering to build KPI/KRI frameworks, support automation in testing, and ensure rigorous controls and data-driven decision making.

Qualifications

• Bachelor's degree and 7 years of professional experience in operations and operations management.
• Experience in managing operations budget and financial planning.
• Experience in project management and process re-engineering.
• Experience in participating in the software development life cycle in Agile methodology as BA or SME, including requirement documentation, business analysis, and testing
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Well-developed organizational skills
• Ability to work across products, regions and functions, preferably in the financial service industry
• Attention to detail and ability to work with tight timeline under pressure and to provide practical solutions

Responsibilities

• Drive, lead and partner with functional owners to build and evolve the target operating model.
• Accountable for cultivating the data driven decision making culture for the organization such as using data to identify inefficiencies and risk that drive critical investment decisions.
• Provide thought leadership and centrally manage the staffing requirement model and other strategic planning.
• Identity data requirements and partner with engineering to stand up real time (or close to real time) KPI and KRI framework and reporting.
• Represent and advocate needs of TxB Operations throughout the SDLC cycle for major TxB product roll out and geo-expansion to ensure best in class client experience via frictionless onboarding, implementation and servicing delivery.
• Collaborate with engineering to deliver testing automation for key product offering such as Global Payment to increase efficiency and quality for each of the agile release cycle.

Job description

Job Description TRANSACTION BANKING OPERATIONS

Transaction Banking Operations is part of Transaction Banking within the Investment Banking Division, comprised of below primary functions: We enable Sales by providing clients a differentiated experience through their pre-sales and go-live journey, through onboarding, implementation and testing, go live and early stage support We provide best in class service to our clients post go live across all their business needs, including payments and transactions flows across our global payment rails We support the build and development of new Treasury Products, Services and Partnerships, alongside Product, Risk and Engineering teams, by handling all Operational process, procedure and control development TxB Operations is a growing sub-division, with regional presence in Singapore, Bengaluru, London, New York, Dallas and Tokyo. All our offices work closely together as a single global team. As this business expands we will look to increase our global footprint accordingly.

YOUR IMPACT

We are seeking to recruit an individual to join our new Product Services team in TxB Operations. The Product Services team provides various central services to help drive the growth and scalability of operations to meet the business needs of TxB and its clients. Drive, lead and partner with functional owners to build and evolve our target operating model Accountable for cultivating the data driven decision making culture for the organization such as using data to identify inefficiencies and risk that drive critical investment decision Provide thought leadership and centrally manage the staffing requirement model and other strategic planning Identity data requirements and partner with engineering to stand up real time (or close to real time) KPI and KRI framework and reporting Represent and advocate needs of TxB Operations throughout the SDLC cycle for major TxB product roll out and geo-expansion to ensure best in class client experience via frictionless onboarding, implementation and servicing delivery Collaborate with engineering to deliver testing automation for key product offering such as Global Payment to increase efficiency and quality for each of the agile release cycle

Basic Qualifications

• Bachelors degree with 7 years of professional and relevant experience in operations and operations management


• Experience in managing operations budget and financial planning


• Experience in project management and process re-engineering


• Experience in participating the software development life cycle in Agile methodology as BA or SME, including requirement documentation, business analysis, and testing


• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail


• Well-developed organizational skills


• Ability to work across products, regions and functions, preferably in the financial service industry


• Attention to detail and ability to work with tight timeline under pressure and to provide practical solutions

Preferred Qualification

• 6-Sigma certified


• Strong analytical skills


• Candidate must be proactive, enthusiastic and team oriented


• Experience of in transaction banking, client onboarding, client servicing and payment processing servicing


• Adapt to new changes and new challenges


• Strong written and verbal communication skills
  
• Demonstrate potential in ability to oversee processes and potentially people

About Goldman Sachs

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world. The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.