Investigation Associate

Ethos; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Ethos in Bengaluru seeks individuals passionate about fighting insurance fraud and risk, with curiosity and collaborative spirit. You will conduct account investigations, assess risk indicators, and support complex scenarios, engaging directly with Policy Owners and Agents to validate potential fraud.

Join a team focused on robust risk screening, data-driven decision making, and continuous training to strengthen fraud detection capabilities across the insurance ecosystem.

Qualifications

• Some experience or interest in fraud analysis, investigations, or operations.
• Basic understanding of risk or fraud prevention concepts preferred.
• Ability to use data and tools to support investigations with guidance.
• Strong curiosity and willingness to learn.
• Good communication skills for outreach to Policy Owners and Agents.
• Growth mindset and team-oriented.

Responsibilities

• Learn to conduct account investigations to identify fraudulent insurance agents, customer accounts, payment risks, and other fraud vectors.
• Assist in conducting investigations on customer accounts and support insurance partner requirements.
• Make basic account-level judgments based on data and predefined criteria.
• Contact Policy Owners as directed to gather information needed for investigations and fraud validation.
• Support maintaining fraud detection strategies and business rules under supervision.
• Participate in team meetings and training sessions to develop skills.

Skills

fraud analysis

investigations

risk concepts

data-driven

communication

teamwork

Job description

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About The Role

We are looking for individuals passionate about fighting insurance fraud and risk, naturally curious, and eager to collaborate with peers and partners within the insurance risk space. You will conduct account investigations, assess risk indicators, and support special handling of complex risk scenarios. Critical to the role is engaging directly with Policy Owners and Agents to investigate potential fraudulent activity.

Duties And Responsibilities

• Learn to conduct account investigations to identify fraudulent insurance agents, customer accounts, payment risks, and other fraud vectors.
• Assist in conducting investigations on customer accounts and support insurance partner requirements.
• Make basic account-level judgments based on data and predefined criteria.
• Contact Policy Owners as directed to gather information needed for investigations and fraud validation.
• Support maintaining fraud detection strategies and business rules under supervision.
• Participate in team meetings and training sessions to develop skills.

Qualifications And Skills

• Some experience or interest in fraud analysis, investigations, or operations.
• Basic understanding of risk or fraud prevention concepts preferred.
• Ability to use data and tools to support investigations with guidance.
• Strong curiosity and willingness to learn.
• Good communication skills for outreach to Policy Owners and Agents.
• Growth mindset and team-oriented.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.