Intune Engineer, GESS - Global Capability Center

Alvarez & Marsal; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Alvarez & Marsal is seeking an experienced Intune Engineer to drive the endpoint strategy across the organisation. You will own Intune, SCCM, OSD, and Power BI administration, coordinating with Field Services and vendors to ensure secure, high‑performing endpoints.

The role requires hands-on expertise and the ability to influence at scale in a large enterprise environment. Responsibilities include packaging, OS deployment, ADRs, Autopilot/co‑management, and 3rd line escalation for complex PC

Qualifications

• Proven hands-on experience with Microsoft Intune and Endpoint Manager
• Strong SCCM/ConfigMgr experience including OSD, task sequences, ADRs, and driver management
• Solid application packaging experience (Win32, MSI, MSIX)
• Power BI development and administration experience
• PowerShell scripting for automation, reporting, and endpoint management
• Experience providing 3rd line escalation support in a large enterprise PC environment
• Strong analytical and troubleshooting skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Experience with Autopilot and co-management scenarios
• Familiarity with Patch My PC or similar third-party update catalogues

Responsibilities

• Package and test applications for deployment using industry-standard tools (e.g. PSADT, Patch My PC, Win32 content prep tool)
• Maintain packaging standards and versioning across the application catalogue
• Troubleshoot failed deployments and resolve packaging defects
• Manage application deployment, configuration profiles, compliance policies, and conditional access in Microsoft Intune
• Support Autopilot enrolment and device provisioning workflows
• Maintain co-management configuration alongside SCCM
• Build, maintain, and troubleshoot task sequences for OS deployment and in-place upgrades
• Manage driver packages – import, categorise, and maintain drivers for hardware models across the estate
• Configure and maintain Automatic Deployment Rules (ADRs) for software update management
• Oversee OS deployment end-to-end, including boot images, PXE, and deployment media
• Manage distribution points, content distribution, and boundary configuration
• Troubleshoot client health, policy retrieval, and deployment failures
• Own and administer the Power BI environment including workspace management, dataset refresh, and access control
• Build and maintain dashboards and reports for endpoint operational metrics
• Work with stakeholders to define reporting requirements and translate them into visuals
• Maintain and develop data pipelines feeding into Power BI where applicable

Job description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results‑oriented professionals in more than 40 countries. We take a hands‑on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work – guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity – are why our people love working at A&M.

Description

We are seeking an Intune Engineer to play a pivotal role in shaping and driving the endpoint strategy across our organisation. This senior technical position requires deep hands‑on expertise and the ability to influence at scale, covering the full endpoint lifecycle and delivering outcomes that directly support business operations and executive priorities. The successful candidate will bring deep expertise across application packaging, Microsoft Intune and SCCM administration, OS deployment strategy, and advanced Power BI reporting. They will be accountable for driving operational excellence, defining standards, and ensuring the endpoint estate is secure, performant, and aligned to organisational objectives. They will serve as the senior escalation point for complex 3rd line issues, provide strategic direction to Field Services, and act as a primary technical interface with senior internal stakeholders and external vendors.

How You Will Contribute

• Application Packaging:
• Package and test applications for deployment using industry‑standard tools (e.g. PSADT, Patch My PC, Win32 content prep tool)
• Maintain packaging standards and versioning across the application catalogue
• Troubleshoot failed deployments and resolve packaging defects
• Microsoft Intune Administration:
• Manage application deployment, configuration profiles, compliance policies, and conditional access in Microsoft Intune
• Support Autopilot enrolment and device provisioning workflows
• Maintain co‑management configuration alongside SCCM
• Handle device lifecycle actions including wipes, retirements, and re‑enrolments
• SCCM Administration:
• Build, maintain, and troubleshoot task sequences for OS deployment and in‑place upgrades
• Manage driver packages – import, categorise, and maintain drivers for hardware models across the estate
• Configure and maintain Automatic Deployment Rules (ADRs) for software update management
• Oversee OS deployment (OSD) end‑to‑end, including boot images, PXE, and deployment media
• Manage distribution points, content distribution, and boundary configuration
• Troubleshoot client health, policy retrieval, and deployment failures
• 3rd Line Support – PC Estate:
• Act as the escalation point for complex endpoint issues raised by Field Services that cannot be resolved at 1st or 2nd line
• Investigate and resolve advanced hardware, software, and configuration issues across the PC estate
• Provide technical guidance and knowledge transfer to Field Services engineers to improve first‑time fix rates
• Liaise with vendors and internal teams to drive resolution of escalated issues
• Document resolutions and contribute to the knowledgebase to reduce repeat escalations
• Power BI Administration & Reporting:
• Own and administer the Power BI environment including workspace management, dataset refresh, and access control
• Build and maintain dashboards and reports for endpoint operational metrics (e.g. compliance, deployment success rates, patch status, OSD telemetry)
• Work with stakeholders to define reporting requirements and translate them into actionable visuals
• Maintain and develop data pipelines feeding into Power BI where applicable

Qualifications

• Proven hands‑on experience with Microsoft Intune and Endpoint Manager
• Strong SCCM/ConfigMgr experience including OSD, task sequences, ADRs, and driver management
• Solid application packaging experience (Win32, MSI, MSIX)
• Power BI development and administration experience
• PowerShell scripting for automation, reporting, and endpoint management
• Experience providing 3rd line escalation support in a large enterprise PC environment
• Strong analytical and troubleshooting skills
• Ability to work independently and manage multiple priorities in a fast‑paced environment
• Experience with Autopilot and co‑management scenarios
• Familiarity with Patch My PC or similar third‑party update catalogues
• Experience working in a large enterprise environment

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top‑notch training and on‑the‑job learning opportunities, you can acquire new skills and advance your career. We prioritize your well‑being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M.