International voice process | Technical support | 5.3 LPA| HYD|

Axis Services; Hyderabad; On-site; INR 477,000 - 583,000; Full time

Benefits offered by this job

Two-way cab within 25km

Job summary

Axis Services in Hyderabad is seeking experienced professionals for an International Voice Process in the Telecom domain. You will handle international inbound voice calls and resolve telecom issues while maintaining high service standards.

The role requires 2+ years of international voice experience, willingness to work in 24/7 shifts, and graduates or undergraduates are welcome to apply. Excellent English communication is essential for this position.

Qualifications

• Minimum 2 years of International Voice experience, min 6 months of experience into telecom domain.
• Graduates / Undergraduates can apply
• Willingness to work in 24/7 shifts

Responsibilities

• Handle international inbound voice calls for telecom customers
• Resolve issues related to network, connectivity, broadband, Wi-Fi, and service interruptions
• Provide clear and professional communication to ensure customer satisfaction
• Adhere to quality, compliance, and productivity standards

Skills

International Voice Support

Telecom Customer Service & Troubleshoo

Excellent English Communication

Education

Graduates / Undergraduates

Job description

Hiring experienced professionals for an International Voice Process in the Telecom domain.

Roles & Responsibilities

• Handle international inbound voice calls for telecom customers
• Resolve issues related to network, connectivity, broadband, Wi-Fi, and service interruptions
• Provide clear and professional communication to ensure customer satisfaction
• Adhere to quality, compliance, and productivity standards

Eligibility Criteria

• Minimum 2 years of International Voice experience, min 6 months of experience into telecom domain
• Graduates / Undergraduates can apply
• Willingness to work in 24/7 shifts

Key Skills

• International Voice Support
• Telecom Customer Service & Troubleshooting
• Excellent English Communication

Package- Max 5.3 Lpa (30% hike on previous package)

Transportation : 2 way cab - Radiuswith 25km