International Voice Process (Customer Support Role)

Axis Services; Hyderabad; On-site; INR 193,000 - 231,000; Full time

Benefits offered by this job

Two-way cab

Job summary

Axis Services in Hyderabad is looking for an International Voice associate to handle international customer queries via calls, chat and email. Night shift role with two-way cab is provided, with immediate joining options.

Prior English proficiency (B2/C1) and basic computer skills are required. The role involves providing technical support and using CRM tools to manage customer interactions, within a 5-day work week and rotational days off.

Qualifications

• Undergraduate / Any Graduate (No pursuing).
• Good English communication skills (B2 or C1 Fluency).
• Basic computer & technical knowledge.
• Comfortable with night shifts.
• Immediate joiners preferred.

Responsibilities

• Handle international customer queries via calls, chat & email.
• Provide technical support.
• Use CRM tools effectively.

Skills

English communication

Night shift

Basic computer skills

CRM tools

Education

Undergraduate / Any Graduate

Tools

CRM tools

Job description

Hiring: International Voice

Mode: Work from Office

Shift: Night Rotational Shift (2-Way Cab)

Salary:

• Freshers > 19K TH per month
• 619 Months > 22K TH Per month (B2 quality) || 32K TH Per month (C1 quality)
• Above 19 Months –> 27K TH per month (B2 qua\lity) || 37K TH Per month (C1 quality)

Responsibilities:

• Handle international customer queries via calls, chat & email
• Provide technical support
• Use CRM tools effectively

Preferred Profile:

• Undergraduate / Any Graduate (No pursuing)
• Good English communication skills (B2 or C1 Fluency)
• Basic computer & technical knowledge
• Comfortable with night shifts
• Immediate joiners preferred

Additional Information:

• 5 day working, 2 days off (Rotational)
• 2 way Cab within the radius of 23 KMs

CONTACT-HR Anuvarsha (96031 68192)