International VOICE Process | 2 WAY CAB | Immediate Joiners | BPO

Axis Services; Hyderabad; On-site; INR 212,000 - 413,000; Full time

Benefits offered by this job

2-Way Cab Provided

Job summary

Axis Services in Hyderabad is hiring for International Voice Customer Support / Technical Support roles on a night/rotational shift, in a work-from-office setup with cab facilities. Freshers and candidates with up to 19 months of experience are welcome, with higher bands for more experience and quality levels.

Salary ranges from 19,000 TH per month for freshers up to 37,000 TH per month for higher experience (B2/C1 quality).

Responsibilities

• HANDLE INTERNATIONAL CUSTOMER QUERIES VIA CALLS, CHAT & EMAIL
• PROVIDE TECHNICAL SUPPORT AND RESOLVE CUSTOMER ISSUES
• EFFECTIVELY USE CRM TOOLS & SYSTEMS
• DELIVER EXCELLENT CUSTOMER SERVICE
• MAINTAIN PROFESSIONAL COMMUNICATION WITH INTERNATIONAL CUSTOMERS

Job description

IMMEDIATE JOINERS HIRING NOW!

HIRING NOW INTERNATIONAL VOICE PROCESS

WORK LOCATION: HYDERABAD
WORK MODE: WORK FROM OFFICE
SHIFT: NIGHT / ROTATIONAL SHIFTS
CAB FACILITY: 2-WAY CAB AVAILABLE

POSITION: INTERNATIONAL VOICE CUSTOMER SUPPORT / TECHNICAL SUPPORT

SALARY PACKAGE

FRESHERS: 19,000 TH / MONTH

6-19 MONTHS EXPERIENCE: B2 QUALITY 22,000 TH / MONTH
C1 QUALITY 32,000 TH / MONTH

ABOVE 19 MONTHS EXPERIENCE: B2 QUALITY 27,000 TH / MONTH
C1 QUALITY 37,000 TH / MONTH

JOB RESPONSIBILITIES

• HANDLE INTERNATIONAL CUSTOMER QUERIES VIA CALLS, CHAT & EMAIL
• PROVIDE TECHNICAL SUPPORT AND RESOLVE CUSTOMER ISSUES
• EFFECTIVELY USE CRM TOOLS & SYSTEMS
• DELIVER EXCELLENT CUSTOMER SERVICE
• MAINTAIN PROFESSIONAL COMMUNICATION WITH INTERNATIONAL CUSTOMERS

LOOKING FORWARD TO IMMEDIATE JOINERS!

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