Integration Specialist - Workato

Amplify-Now; Thane; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Amplify-Now in Thane seeks an Integration Specialist to design, build and support integrations between Amplify and enterprise clients' systems. This client-facing role requires owning each integration from initial discovery to live support, ensuring smooth data flows and reliable API connections.

You will lead technical discovery with client teams, draft mapping specs, build and test Workato recipes against Amplify's REST API, and manage UAT, go-live and hypercare.

Qualifications

• 6+ years in integration, middleware, or technical consulting roles.
• At least 2 years building integrations personally on Workato or another equivalent integration platform, not only overseeing others.
• Strong working knowledge of REST APIs, JSON, OAuth 2.0 and webhooks, and enough SQL to check and troubleshoot data.
• Has personally led requirements or discovery sessions with enterprise client IT teams.
• Writes clear integration designs and mapping specifications that a client will sign off.
• Excellent written and spoken English, and confident on video calls with senior client stakeholders in Australia, the UK and the US.
• Able to manage several integrations at once in tools such as Jira, and meet agreed deadlines.

Responsibilities

• Lead technical discovery with client IT teams: systems involved, data objects, direction of sync, frequency, volumes and how errors should be handled.
• Write clear integration designs and field-mapping specifications, and get client sign-off before building.
• Build, test and deploy Workato recipes against Amplify's REST API and client systems, following our standards for naming, error handling, logging and version control.
• Run client user acceptance testing (UAT), go-live and hypercare for each integration.
• Monitor live integrations, resolve failures, and manage changes when a client's systems or requirements change.
• Raise any API gaps with Amplify's engineering team, and find workable solutions with the client in the meantime.
• Keep integration documentation and reusable recipe templates up to date, so each new integration builds on the last.
• Support client implementations with platform configuration, data cleansing and data loads when integration work allows.

Skills

Workato integrations

REST APIs

JSON

OAuth 2.0

SQL

Client-facing communication

Education

Degree in Computer Science / IT / Information Systems

Tools

Workato

Jira

Job description

Location- Thane

We are hiring an Integration Specialist to design, build and support integrations between Amplify and our enterprise clients' systems. This is a client-facing role: you will work directly with client IT and business teams, and own each integration from first conversation to live support.

Key responsibilities

You will:

• Lead technical discovery with client IT teams: systems involved, data objects, direction of sync, frequency, volumes and how errors should be handled.
• Write clear integration designs and field-mapping specifications, and get client sign-off before building.
• Build, test and deploy Workato recipes against Amplify's REST API and client systems, following our standards for naming, error handling, logging and version control.
• Run client user acceptance testing (UAT), go-live and hypercare for each integration.
• Monitor live integrations, resolve failures, and manage changes when a client's systems or requirements change.
• Raise any API gaps with Amplify's engineering team, and find workable solutions with the client in the meantime.
• Keep integration documentation and reusable recipe templates up to date, so each new integration builds on the last.
• Support client implementations with platform configuration, data cleansing and data loads when integration work allows.

What we are looking for

Required

• 6+ years in integration, middleware, or technical consulting roles.
• At least 2 years building integrations personally on Workato or another equivalent integration platform, not only overseeing others who did.
• Strong working knowledge of REST APIs, JSON, OAuth 2.0 and webhooks, and enough SQL to check and troubleshoot data.
• Has personally led requirements or discovery sessions with enterprise client IT teams.
• Writes clear integration designs and mapping specifications that a client will sign off.
• Excellent written and spoken English, and confident on video calls with senior client stakeholders in Australia, the UK and the US.
• Able to manage several integrations at once in tools such as Jira, and meet agreed deadlines.

Nice to have

• Workato experience and certification.
• Experience integrating ServiceNow, SAP, Jira, Azure DevOps or Microsoft 365.
• Experience at a systems integrator, Workato partner, or in a SaaS implementation team.
• Experience with project or portfolio management, PMO, or strategy execution tools.
• Experience configuring enterprise SaaS platforms and migrating client data.
• A degree in Computer Science, Information Technology, Information Systems or a related field, or equivalent experience.