INSURANCE VERIFICATION SPECIALIST

Incinque Business Solutions Pvt. Ltd.; Mohali; On-site; INR 167,000 - 335,000; Full time

Benefits offered by this job

Provident Fund

Job summary

Incinque Business Solutions Pvt. Ltd. in Mohali is seeking an Insurance Verification Specialist for our Dental Process. You will review patient schedules, verify benefits through payer portals, complete breakdowns, and document findings in our Practice Management Systems.

No prior dental insurance verification experience is required; we provide training. The role emphasizes attention to detail, organization, and clear communication with insurance representatives by phone.

Qualifications

• Attention to detail and organizational skills.
• Ability to learn new software and processes quickly.
• Strong written and verbal communication abilities.
• Comfort communicating with insurance representatives by phone.
• Ability to follow established workflows with accuracy.

Responsibilities

• Review upcoming patient schedules in dental Practice Management Systems.
• Identify patients needing insurance verification or benefit breakdowns.
• Verify active coverage through payer portals and via calls.
• Complete detailed insurance benefit breakdowns.
• Research and document deductibles, annual maximums and benefit limits.
• Record findings and upload verification forms into the client's system.
• Notify offices of important findings and missing information.
• Maintain HIPAA compliance and protect patient information.

Skills

Detail-oriented

Organized

Fast learner

Critical thinker

Strong communicators

Phone etiquette

Process adherence

Reliability

Confidentiality

Tools

Practice Management Systems

Job description

JOB TITLE: INSURANCE VERIFICATION SPECIALIST {Dental Process}

Experirnce: 1-3 Years

Job Summary: We are looking for detail-oriented individuals who enjoy problem-solving, researching information, and following structured processes. As a Dental Insurance Verification Specialist, you will review patient schedules, verify dental insurance benefits through payer portals and insurance representatives, complete insurance breakdowns, and document your findings directly within our clients' Practice Management Systems.

No prior dental insurance verification experience is required. We are committed to training the right candidate. If you have strong attention to detail, excellent organizational skills, and are eager to learn, we'll teach you everything you need to know.

What You'll Do

• Review upcoming patient schedules within dental Practice Management Systems.
• Identify patients requiring insurance verification or benefit breakdowns.
• Verify active insurance coverage through payer portals and insurance representatives via calls.
• Complete detailed insurance benefit breakdowns.
• Research and document:
• Deductibles
• Annual maximums
• Preventive, basic, and major benefits
• Frequencies and limitations
• Waiting periods
• Missing tooth clauses
• Downgrades
• Fee schedules
• Network participation
• Claims addresses
• Payor IDs
• Patient financial responsibility
• Contact insurance carriers by phone or secure communication channels when additional information is required.
• Upload completed verification forms and documentation into the client's Practice Management System.
• Update insurance information as needed while following each practice's established workflow.
• Communicate important findings such as inactive policies, exhausted annual maximums, or missing information to the appropriate office contacts.
• Follow internal quality assurance procedures to ensure consistent, accurate work.
• Maintain strict HIPAA compliance and protect all patient information.

What We're Looking For

• Exceptionally detail-oriented.
• Organized and able to manage multiple tasks.
• Comfortable learning new software and technology.
• Strong critical thinkers who enjoy solving problems.
• Excellent written and verbal communicators.
• Comfortable speaking with insurance representatives over the phone.
• Able to follow established processes while maintaining accuracy.
• Reliable, accountable, and committed to continuous improvement.
• Professional when handling confidential patient information.

Benefits

• Provident Fund

Job Types: Full-time, Permanent

Compensation: 15,000.00 - 30,000.00 per month

Work Location: In person .