Insurance Collection - Sr. Executive

MiniMed; Maharashtra; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits package

Job summary

MiniMed is looking for an individual to join their team in Pune, India, dedicated to transforming diabetes management. This role involves executing departmental objectives that impact the company's fiscal health while providing resolutions for customer inquiries and claims. Candidates should have 2-4 years of relevant experience in problem-solving and communication.

The position offers a competitive salary and flexible benefits, reflecting MiniMed's commitment to putting people first in every aspect of their work culture.

Qualifications

• Minimum of 2 - 4 years of relevant experience.
• Prior knowledge of systems and procedures.

Responsibilities

• Execute departmental objectives impacting company-wide fiscal outcomes.
• Initiate follow-ups with payors about open balances.
• Analyze and resolve account issues.
• Handle inquiries regarding account status.
• Conduct research to resolve customer concerns.

Skills

Problem-solving

Communication

Analytical skills

Job description

Overview

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About The Role

A Day in the Life

Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and technologies that reduce the burden of living with diabetes. This position is an exciting opportunity to work with MiniMed’s Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

#BetterDaysStartNow

Responsibilities

• Executes on established departmental objectives and assignments which affect the immediate operation, but that also have full revenue cycle and company-wide fiscal impact.
• Initiates follow-up activities with third-party payors regarding open claim balances; makes written and verbal inquiries to payors.
• Analyzes and problem solve account issues to full resolution.
• Manages internal and external customer/business inquiries regarding account status and account history.
• Research issues offline as needed with payor/patient; conducts follow-up calls with payors and customers, initiating conference calls between insurance carrier and patients to resolve customer concerns.
• Research and initiates refund requests due to overpayments by payor and/or patient.
• Determines when claims/accounts are deemed uncollectable; recommends and initiates bad debt write-offs procedures.

Career Differentiators

• Autonomy: Established and productive individual contributor. Works on clerical and administrative assignments that may require application of prior experience. Works under moderate supervision, making minor adjustments to methods and processes.
• Organizational Impact: Works to deliver on day-to-day objectives with direct impact on achievement of results for the job area, including moderate scheduling or customer satisfaction implications. Work consists of tasks that are typically routine, with some deviation from standard practice.
• Innovation and Complexity: Checks and makes minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems. May be required to highlight areas of concerns/problems and puts forth solutions in own job area.
• Communication and Influence: Communicates typically with internal contacts within and outside of immediate team. Obtains and provides information requiring some explanation or interpretation.
• Leadership and Talent Management: May provide guidance and assistance to new or entry level employees.

Required Knowledge and Experience

Requires full job knowledge of systems and procedures obtained through prior work experience or education. Requires minimum of 2 - 4 years of relevant experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

About MiniMed

We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we\'ve been redefining what\'s possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we\'re dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.