Inside Sales - CXO

Expertshub Ai Inc; Remote; INR 4,50,000 - 6,75,000; Full time

Job summary

A technology firm is seeking an Inside Sales Executive to drive B2B sales development in CX and Contact Center solutions. The role requires 4-5 years of inside sales experience, particularly in B2B tech environments. Key responsibilities include lead generation, outreach to CXO-level stakeholders, and maintaining CRM records. This is a remote-first role with flexibility, offering performance-linked incentives and growth opportunities within the company.

Benefits

Performance-linked incentives

Exposure to global CX technologies

Collaborative work environment

Qualifications

• 4-5 years of experience in inside sales in a B2B technology environment.
• Ability to engage with CXO-level contacts over phone and email.
• Comfortable working remotely with clear targets.

Responsibilities

• Identify and research target accounts in key sectors.
• Conduct outreach campaigns to generate leads.
• Schedule meetings and demos for the sales team.

Skills

Inside sales experience

Business development skills

Communication skills

Experience with CXO-level stakeholders

Tools

LinkedIn

Email outreach tools

CRM software

Job description

Role Title: Inside Sales Executive CX & Contact Center Solutions

Experience: 4-5 years

Location: Delhi NCR (Remote)

Role Overview

We are looking for a driven Inside Sales Executive (preferably a woman professional) with 45 years of experience in B2B/enterprise sales development.

This is a high-visibility role closely aligned to revenue, working directly with the leadership team.

Key Responsibilities

• Identify and research target accounts across enterprises, BPOs, BFSI and insurance segments in India and selected global markets.
• Reach out to CXOs and senior decision-makers (CX Heads, CIOs, CTOs, CDOs, Heads of Contact Center, Digital/Transformation Leaders) via phone, email and LinkedIn.
• Run structured outreach campaigns to generate and qualify leads for:
  • Contact Center & CX modernisation
  • Cloud/CCaaS migrations
  • WFM and CX analytics
  • AI-led automation (voicebots, chatbots, agent assist, quality automation, etc.)
• Schedule intro calls, discovery meetings and product demos for the sales/leadership team and ensure all meetings are properly documented.
• Maintain and update lead, contact and opportunity information in CRM / tracking sheets.
• Coordinate with marketing and leadership to refine messaging, target lists and outreach strategy.
• Share periodic reports on outreach, connection rates, meetings set, and pipeline progress.

Required Skills & Experience

• 4–5 years of experience in inside sales / business development / sales development in a B2B technology, SaaS or services environment.
• Prior exposure to CX, contact center, UCaaS/CCaaS, SaaS, or IT/Infra sales will be an advantage.
• Comfortable speaking with CXO-level stakeholders over phone and video, and writing professional business emails.
• Strong communication skills (spoken and written English); clarity, confidence and good listening skills are essential.
• Experience with LinkedIn, email outreach tools, and basic CRM workflows.
• Self-driven, disciplined and comfortable working remotely with clear weekly/monthly targets.

Nice to Have

• Experience engaging with BPOs, banks, NBFCs, or insurance companies.
• Understanding of basic CX metrics (AHT, FCR, NPS, CSAT, SLA, occupancy, etc.).
• Ability to work in a fast-paced, entrepreneurial environment.

Work Model & Location

• Remote-first role with flexibility.
• Candidates based in or around Gurgaon are preferred for periodic in-person meetings and reviews.

What We Offer

• Opportunity to work directly with the founding/leadership team on strategic CX and AI-led transformation deals.
• Exposure to global CX technologies and partnerships (cloud contact center, WFM, analytics, security, and infra OEMs).
• Performance-linked incentives aligned to meetings, qualified opportunities and revenue contribution.
• A collaborative, high-ownership environment with room to grow into a senior sales / account management role.

Thanks and Regards

Ashutosh Singh
Global TA Executive
Phone : [phone]
Website: https://expertshub.ai