Inside Sales

airpay payment services; Ernakulam; On-site; INR 300,000 - 540,000; Full time

Job summary

Airpay Payment Services Pvt. Ltd. is seeking an Inside Sales Specialist to drive revenue in the fintech space, focusing on D2C merchants and platforms like Shopify, Wix, and WooCommerce.

Responsibilities include cold calling, lead qualification, onboarding, and maintaining stakeholder relationships. The role emphasizes building a strong merchant pipeline and ensuring customer satisfaction through proactive engagement and data-driven follow-up.

Qualifications

• Bachelor’s degree or similar field.
• Experience in selling services and market research products.
• Excellent verbal and written communication.

Responsibilities

• Make cold calls to build a robust pipeline of opportunities.
• Qualify and disqualify inbound leads across platforms in a high-volume environment.
• Identify potential clients and key decision makers within organizations.
• Ensure seamless onboarding of merchants on the platform.
• Accurately enter and manage data in the CRM or sales management system.
• Build stickiness with clients by managing more transaction processes and proposing solutions.

Skills

Cold calling

Lead qualification

CRM usage

Communication skills

Education

Bachelor's degree

Tools

CRM software

Job description

Full-Time

Experience: 1 - 2 years

Reports to: Manager

Job Summary:

As an Inside Sales Specialist at Airpay Payment Services Pvt. Ltd, you will be responsible for driving sales and generating revenue within the fintech industry. Your main duties include cold calling, qualifying leads, onboarding clients, and maintaining strong relationships with stakeholders. You will play a crucial role in expanding our customer base and ensuring customer satisfaction, particularly focusing on the D2C space and platforms like Shopify, Wix, and WooCommerce for merchant acquisition.

Key Responsibilities

• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
• Qualifying and disqualifying inbound leads received through various platforms in a highvolume environment using calls.
• Identify potential clients, and the decision makers within the client organization.
• Ensuring a seamless onboarding of the merchant on the platform.
• Making sure that data is accurately entered and managed within the company's CRM or other sales management system on regular basis.
• Build stickiness with the Client by managing more of the Clients transaction processes and continuously propose solutions that meet their objectives.

Required Qualifications:

• Bachelor’s degree or similar field required.

Skills and Experience:

• Experience in selling services as well as market research products.
• Aggressive & Passionate. Takes ownership of tasks and drives it to completion.
• Strong communication skills (verbal and written.