Infrastructure Quality & Test Lead

Northern Trust Corp; India; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Northern Trust Corp is looking for an Infrastructure Quality & Test Lead in Pune, India, to oversee the quality of infrastructure-related database initiatives. The role involves managing test strategies, ensuring quality and efficiency in database changes while leading a team in executing and monitoring projects.

Ideal candidates should have a Bachelor’s degree, over 12 years of experience in infrastructure change testing, and be proficient with tools such as ServiceNow and Jira. Strong analytical skills and the ability to collaborate with technical teams are essential.

Qualifications

• 12+ years experience in infrastructure change testing life cycle/software testing life cycle.
• Related certifications in areas of computer infrastructure, testing, and project management.
• Strong analytical and troubleshooting skills.
• Knowledge of ITIL service management concepts and tools like ServiceNow.
• Experience coordinating tests with application teams and Infra change teams.

Responsibilities

• Manage infrastructure test strategy for database changes and projects.
• Ensure quality delivery of database change to avoid business impact.
• Lead and manage Infra Test Delivery activities and mentoring team.
• Analyze infra change schedules to develop testing coverage and scenarios.
• Drive root cause analysis to improve change quality and production stability.

Skills

Automated Testing Types

Functional Testing

Regression Testing

Troubleshooting

Python Programming

Jira

Python

Unix shell scripting

Selenium

Java

Database patching

Education

Bachelor's degree in information technology

Tools

ServiceNow

Jira

Azure DevOps

Selenium

Pandora

Splunk

Grafana

Job description

## Infrastructure Quality & Test LeadApplylocations: Pune, India: Bangalore, Indiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: R157104**About Northern Trust** As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Job Overview:**The **Database SQM Infra Test Delivery Lead** holds distinct responsibilities for ensuring the quality of infrastructure-related database initiatives and changes, including patching, upgrades, integrations, certifications, and emergency fixes.* Responsible for Infrastructure Test Strategy for Infra Changes and Projects* The lead is responsible for general project management elements like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure Engineering & Operations projects* Primary expectation is to manage program demand intake, quality delivery, test planning, schedules, risks and issues, incident analysis.* Accountable to deliver estimate efforts, track financials, hold monthly meetings with Infra leadership and address failed changes incidents and identify do better opportunities.* Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization* Provide feedback to stakeholders on Qualiweety Roadmap, including automation opportunities* Influence and communicate effectively with both technical & non-technical audiences* Contribute to increasing automated testing capabilities to ensure success of infrastructure database projects or system changes**Roles & Responsibilities*** Provide technical leadership and expertise within the infrastructure field to deliver quality programs and projects in-house and on-shore for Infrastructure database products and tools.* Responsible for Infrastructure test delivery for Database infrastructure changes and projects leveraging test automation and collaborating with application testers and IT leaders* Responsible for building and maintaining productive working relationship like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure management & Operations projects* Analyze Database change schedules working with Engineering partners to drive test strategies and plan for developing testing coverage and scenarios.* Lead and manage quality delivery of Database change to avoid business impact, including handling incidents, defect, issues to resolution.* Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization applying the ITIL process methodology and tools like ServiceNow* Responsible for defining Infra Test Delivery strategy, approach and execution for change requests.* Be accountable for the test coordination and mentor Infra Test Delivery Team and participate in interviews, induction, and training* Ensuring that the application teams adhere to the principles, guidelines and best practices of the Infra Test Delivery strategy as defined.* Build and maintain quality standards and ensure application teams deliver quality testing to validate infra changes by utilizing technical automated test assets and discipline.* Lead and manage Infra Test Delivery activities such as understanding infra change impacts, prep test plans, perform test execution, deliver test results metrics to key stakeholders* Accountable for performing root cause analysis for continuous change quality improvement to drive production stability in the infrastructure test delivery programs.* Be an escalation point for project and change deliver, issue and risk management and stakeholder communications* Serve as a team lead and plan required talent, capacity and growth to build a robust motivated delivery team* Excellent analytical and troubleshooting skills using the big picture understanding of core Infrastructure components and architecture* Lead the coordinate testing with the application teams and Infra change team during infrastructure changes and provide support throughout the resolution* Collaborate and present program status weekly and monthly cadence with Infrastructure leadership partners and executives**Required Knowledge*** Familiar with Automated Testing Types, Environments, Frameworks (Linear,Modular,Data-Driven..etc)* Solid understanding and some experience in various testing discipline concepts: functional testing, regression testing, smoke testing, non-functional requirement testing, and smoke testing* Test lifecycle experience in delivering high quality infrastructure changes with minimal impacts to applications (test planning, test scenario build, test execution, defect/issue management and test health metrics and status reporting)* Test management experience including soliciting requirements, producing test strategy, effort estimation and test schedules.* Good understanding of Computer Systems Architecture and Data Center Services and Operations.* Infrastructure Administration, Automation Concepts, Diagnostics and Troubleshooting.* COTS Products LifeCycle, Patching, Upgrades and Deployment into Environments (Dev/Test/UAT/Prod).* Concepts and Tools of Infrastructure Servers Virtualization, Middleware (Web Servers) ,StorageManagement(NAS/SAN), Database Management (RDBMS/SQL,NOSQL), and Network LAN/WAN.* Monitoring, Alerting, and Scheduling Tools and Services (Control-M,Pandora,Splunk,Grafana..etc).* Service Levels Agreements (SLAs),Service Levels Objectives (SLOs),Service Level Indicators(SLIs).* Application of ITIL Service Management Concepts and Tools such as ServiceNow(Incident, Problem, Change, Release, CMDB...etc.)* Familiarity of Agile Methodology Scrum/Kanban and project tracking tools like Azure Devops and Jira* Excel, PowerPoint, SharePoint, Service Now, Jira**Required Skills*** Good understanding of Database Patching, Upgrades, Security fixes, APIs, Integration, Protocols & Frameworks* Familiarity with Database technologies such as : MS SQL, , Hadoop, Oracle/Exadata and DB2* Automation skillset: Python Programming, Unix Shell scripting, Selenium and Java.**Personal Qualifications & Skills*** Bachelor's degree in information technology or related field, 12+ Years Experience in Infrastructure change testing life cycle/Software Testing LifeCycle* Related Certifications in areas of Computer Infrastructure, Testing, and Project Management.* Provide leadership , build and maintaining relationships with Stakeholders.* Ability to organize and prioritize work and tasks under pressure.* Strong troubleshooting mindset and inquisitive mind sets* Ability to handle conflict effectively.* Able to communicate with all levels of management and peers within the organization, written and verbal.* Flexible with the ability to and work under pressure, work based on the infrastructure change schedule and weekends* Proactive, strong-minded, quick thinker and assertive.