Infrastructure or Platform Manager

NCR Corporation; Chennai District; On-site; INR 2,800,000 - 5,200,000; Full time

Job summary

NCR Voyix is seeking a Senior Platform Engineer / Team Lead to guide the Cloud Platform team. You will lead platform, DevOps, and SRE engineers while contributing technically, defining standards and driving reliability across our cloud infrastructure.

You will mentor, improve delivery practices, and partner with product teams to solve complex infrastructure challenges with a focus on AI-assisted tooling and observability. This role requires strong leadership and hands-on expertise.

Qualifications

• BS in Computer Science or related field.
• 7+ years in software/platform engineering, DevOps, SRE, or infrastructure.
• Experience mentoring or leading platform engineers.
• Strong knowledge of SRE and DevOps practices.
• Production experience with cloud providers (GCP/AWS/Azure).
• Production experience with Kubernetes, Docker, and Helm.
• Experience with CI/CD tools such as Jenkins, Spinnaker, or equivalents.
• Experience with observability tools (Prometheus, Grafana, etc.).
• Ability to design reliable systems at high transaction volume.

Responsibilities

• Lead platform engineering across cloud infrastructure, Kubernetes, CI/CD, observability, and automation.
• Mentor engineers through design reviews, pairing, incident follow-ups, and career development.
• Build and operate shared platform services used by multiple product teams.
• Improve deployment, release, and operational practices for safe, frequent shipping.
• Define standards for reliability, monitoring, security, incident response, and production readiness.
• Collaborate with product teams to solve infrastructure and reliability problems.

Skills

Leadership

Mentoring

DevOps

SRE

Communication

Troubleshooting

Education

BS in CS or related field

Tools

Kubernetes

Docker

Helm

Terraform

CI/CD Tools

Cloud Platforms

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Senior Platform Engineer / Team Lead

We are looking for a Senior Platform Engineer / Team Lead to join the NCR Voyix Cloud Platform team. Our platform provides the foundation for cloud-based products used across the business. Our customers are engineers who rely on our APIs, infrastructure, pipelines, observability, and automation to build and operate reliable applications. We care about availability, maintainability, security, and developer experience. This is a hands-on leadership role. You will guide a small team of platform, DevOps, and SRE engineers while still contributing technically. You will help set direction, mentor engineers, improve delivery practices, and partner with product teams to solve infrastructure and reliability problems.

How we work

We deploy incrementally and often. We own our process and improve it when it gets in the way. We value quality, reliability, and maintainability. We automate repetitive work. We build platforms that make engineers more effective.

Responsibilities

• Lead platform engineering work across cloud infrastructure, Kubernetes, CI/CD, observability, and automation.
• Mentor engineers through design reviews, pairing, incident follow-ups, and career development.
• Build and operate shared platform services used by multiple product teams.
• Improve deployment, release, and operational practices so teams can ship safely and often.
• Design maintainable infrastructure and tooling using automation and infrastructure as code.
• Help define standards for reliability, monitoring, security, incident response, and production readiness.
• Use AI-assisted engineering tools responsibly to improve delivery, automation, troubleshooting, documentation, and operational workflows.
• Participate in production support and lead incident response when needed.
• Work with engineering leaders and stakeholders to plan work, manage tradeoffs, and communicate risks clearly.

Basic qualifications

• BS in Computer Science, Software Engineering, Computer Engineering, or equivalent practical experience.
• 7+ years of experience in software engineering, platform engineering, DevOps, SRE, or infrastructure.
• Experience mentoring or leading DevOps, SRE, infrastructure, or platform engineers.
• Strong understanding of SRE and DevOps practices.
• Production experience with GCP, AWS, Azure, or another major cloud provider.
• Production experience with Kubernetes, Docker, and Helm.
• Experience with CI/CD tools such as Google Cloud Build, Harness, Jenkins, Travis CI, or Spinnaker.
• Experience with observability or APM tools such as Dynatrace, New Relic, AppDynamics, Prometheus, Grafana, or OpenTelemetry.
• Practical experience using AI-assisted engineering tools to improve software delivery, automation, testing, documentation, troubleshooting, or operations.
• Ability to evaluate AI-generated output critically and use AI tools safely with attention to code quality, security, and data protection.
• Ability to design, build, and support reliable systems at high transaction volume.
• Strong troubleshooting skills and solid computer science fundamentals.

Preferred qualifications

• 1+ year of production GCP experience.
• 1+ year of production Kubernetes experience.
• Experience with Terraform or other infrastructure as code tools.
• Designed, deployed, or operated at least one agentic AI solution in production.
• Familiarity with Java, .NET, and NPM development lifecycles.
• DBA experience or practical experience supporting databases in production.
• Experience improving internal developer platforms, shared tooling, or cloud services.
• Experience leading technical planning across multiple teams.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to stride to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Help us run the world's top brands.

At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.