Infrastructure Engineering Senior Engineer

TekWissen; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

TekWissen in Chennai, India, is seeking an experienced Infrastructure Engineering Senior Engineer to manage and optimize core reporting and visualization platforms. This hybrid role requires 10+ years of IT experience, proficiency in multiple coding languages, and strong analytical skills.

The successful candidate will collaborate with IT teams, ensure platform security, and utilize tools like Alteryx and Power BI. A Bachelor's Degree is required, with a preference for professionals who have hands-on experience in large-scale environments.

Qualifications

• 10+ years in IT with at least 8 years in development.
• Proficiency in at least 2 coding languages or advanced practice in 1.
• Hands-on experience engineering and managing application platforms.

Responsibilities

• Drive day-to-day operations of analytics platforms.
• Collaborate with stakeholders to deliver scalable solutions.
• Create and maintain documentation for processes.
• Provide expert L2/L3 infrastructure support.
• Partner with platform vendors to resolve escalated issues.

Skills

Alteryx

Education

Bachelor's Degree

Tools

Power BI

QlikSense

WebFOCUS

Business Objects

Looker Studio

Job description

Overview

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place that benefits lives, communities and the planet.

Job Title

Infrastructure Engineering Senior Engineer

Location

Chennai

Work Type

Hybrid (4 Days work From Office)

Position Description

• The Analytics Service team drives the system planning, engineering, and operations behind the client's enterprise analytics and Big Data solutions.
• Our platforms empower teams globally — including Product-Driven Organizations (PDOs), IT service delivery partners, and the Global Data Insights and Analytics (GDIA) team — to build mission‑critical, line‑of‑business applications accessed directly by our end‑user community.
• We support robust, enterprise‑scale platforms — such as Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio, and more — that are critical to the client's rapidly evolving analytics needs.

Position Duties

• Platform Engineering & Operations: Drive the day‑to‑day operations of our analytics platforms – monitoring performance, managing user/group and content security, and rapidly troubleshooting server and product issues.
• Customer‑Focused Solutions: Collaborate with team members and stakeholders, such as Enterprise Architecture, to gather requirements and deliver highly engineered, scalable solutions.
• Continuous Improvement: Innovate by developing new tools, automations, and processes to maximize the effectiveness and adoption of our technology stack.
• Documentation: Create and maintain clear, modern documentation for daily processes, installations, and operational procedures (Run Books, Operational Manuals, Knowledgebase articles, etc.).
• Infrastructure Support: Provide expert L2/L3 infrastructure support to users and Operations teams, championing ITIL best practices for Request, Incident, Change, Event, and Problem Management.
• Vendor Collaboration: Partner directly with platform vendors to facilitate and resolve complex, escalated issues.
• Future‑Proofing: Evaluate, engineer, and operate both current and next‑generation analytics platforms to ensure they meet enterprise infrastructure standards.
• About the Role: This position is a key Engineering and Operations role within the Descriptive Analytics team.
• You will be responsible for the engineering, operations, and optimization of our core reporting and visualization platforms hosted in Azure, the Google Cloud Platform, and the client's enterprise data centers.
• Familiarity with Agile development methodologies and modern delivery concepts, including GitHub, VS Code, CI/CD, Terraform, and pipelines.
• Helpful: Knowledge of internal client's tools, frameworks and concepts such as GRC, EAA, OSP Process, and Service Now.

Skills Required

• Alteryx

Skills Preferred

• Cloud Infrastructure – Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio are the platforms we support.
• System Administration: Proven track record managing large‑scale, multi‑tenant environments.
• AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
• You must be comfortable using these tools and possess the critical thinking required to evaluate AI‑generated responses for correctness, context, and appropriateness.

Experience Required

• Senior Engineer: 10+ years in IT with 8+ years in development; proficiency in at least 2 coding languages or advanced practice in 1 language; senior guiding role.

Experience Preferred

• Hands‑on experience engineering and managing application platforms that run on Windows Server.
• System Administration: Proven track record managing large‑scale, multi‑tenant environments.
• AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
• Ability to evaluate AI‑generated responses for correctness, context, and appropriateness.
• Strong analytical and troubleshooting skills with a knack for solving complex infrastructure puzzles.
• Excellent written and verbal communication skills, coordinating seamlessly with product vendors, internal client teams, and other stakeholders.
• Solid understanding of the Product Life Cycle (release cadences, service packs, upgrades, etc.).

Education Required

• Bachelor's Degree

Education Preferred

• Bachelor's Degree

Additional Details

• Security: Implementing and maintaining security measures for the data management platforms, including access control, data encryption, and vulnerability management.
• Performance Optimization: Continuously monitoring and optimizing the performance of the platforms, identifying and resolving bottlenecks.
• Automation: Developing and implementing automation scripts and tools to streamline tasks and reduce manual effort.
• Collaboration with Other Teams: Working closely with other teams, such as data scientists, data analysts, data engineers and other business stakeholders, to understand their needs and ensure the platforms meet their requirements.
• The Client's Experience: Previous hands‑on experience working at the client's Company with Analytics products is a plus.

Equal Opportunity

TekWissen Group is an equal opportunity employer supporting workforce diversity.